Shreedhar Hosdurga

Leading Tier 2 Aerospace manufacturer and service provider

Role

• Defined structure, policies, processes and performance metrics and setup an Asia Pacific regional support team
• Lead team in many end to end SAP implementation projects for sites in many Asian and European countries including project planning, requirements workshop, design, configuration, testing and data conversion
• Participated and lead business and IT process improvement events and activities like Servicenow incident mgmt., Agile, ITIL etc
• Participated and took lead role in business projects like global HR/ payroll implementation, export compliance and legacy ERP upgrade
• Played hands-on role in support, configuration, training etc in MRO/SD/SCM modules and integration with FICO and external applications
• Took lead in compliance activities like access controls review, disaster recovery, SOX reporting etc

Achievements

• Setup an effective support team whose performance has won appreciation from users and management
• Obtained certification in the SD/BW module and became a lean practitioner
• Received many rewards for project and support related performance

Leading aircraft parts manufacturer and service provider

Role

• Developed functional specifications, configuration and design specification for customization and testing for SAP ECC MRO and SD modules
• Developed complete specification, mapping and coding for data conversion
• Participated in go-live implementation activities and provide lead support at site
• Provided level 3 support in MRO areas for all business sites

Achievements

• Skills quickly recognized, placed as MRO team member at site in USA, then MRO support lead
• Lead implementation and data conversion project tasks in Germany, Australia, Dubai and Singapore

Leading aircraft parts manufacturer and service provider

Role

• Managed ERP implementation project (mainly focussed on migrating one ERP product (Symix) to another (Cincom))
• Developed inhouse applications like business reporting, Sales and Marketing database, electronic Interface to Bank of America etc. using Oracle and Microsoft tools
• Provided Oracle DBA, technical and functional support for three sites in Asia-Pacific
• Participateed and played major role in developing technical and business strategic IT plans

Achievements

• ERP conversion project completed on time and under budget
• Project reached finalist stage in MIS Innovation Award for 2003

ERP and Doc Mgmt. Software vendor

Role

• Supported and managed document processing for insurance company using document management software package
• Worked on customer sites on development of new functionality
• Worked on Helpdesk on resolution of customer calls and issues using Vantive CRM

Achievements

• Received praise from customers and management for prompt turnaround of problems and good customer

Database and development tools vendor

Role

• Worked at customer sites on assignment for development and support
• Lead role for One.Tel (telecom) on project Ebill, a billing interface system between Telstra & Onetel

Achievements

• Represent One.Tel in the EIE committee at ACIF (Australian Communications Industry Forum)
• Ebill project completed on time and under budget
• Maintained the employer professional standards and service level for customers

Leading US ERP software vendor

Role:

• Provided in-house and customer support for product in both application and technical areas
• Customized product, design and develop new applications for customers
• Provided onsite consulting on business and implementation problems
• Project Manager for outsourced projects e.g: Automobile Prodn Tracking, Counter Sales system etc

Achievements:

• Took on increasing responsibilities successfully after promotion from senior analyst to consultant and then development manager role
• Sent to USA and Singapore for product and technical training

Alcohol Division of Coles/Myer (Australia biggest retailer)

Role

• Designed and developed specification for business systems like POS back office, interfaces, sales reporting and inventory mgmt
• Team Leader role for a team of AP’s and contractors for both projects and support
• Provided out-of-hours Help Desk support
• System administration of Unix and VAX hosts, and coding of applications in COBOL, Powerhouse and Oracle tools

Achievements

• Adapted from the formal business environment in India to more informal business Work culture in Australia
• Promoted once and given extra salary increase twice

Contract role with UNISYS, Detroit, USA

Role

• Design & development of COBOL programs for the 'Motor & Driver Licencing System' used by the SOS Dept., Michigan, USA
• System developed on UNISYS B25 mini-computer and had on-line design and data communications links to mainframe

Achievements

• Project completed ahead of schedule
• Good references obtained

Leading manufacturer of yarn, textiles and apparel

Role

• Responsibilities included a range of activities like software consulting, analysis, design and documentation
• Lead role for new software consulting team working with external customers and projects
• Worked on mainframes , first generation Unix mini computer and PC DOS applications using programming languages included COBOL, BASIC, Pascal and C

Achievements

• Worked in a number of roles like Project leader, Pre-sales Consultant, Systems Analyst and Programmer with a variety of customers