Shi Yi Koo
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Courts (Singapore) Ltd
04.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or pricing.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Assistant Teacher
CMA Mental Arithmetic Centre Singapore
10.2018 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Supervised student dismissal and cleaning of classroom.
- Completed attendance logs.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Assisted in lessons, curriculum and homework planning.
- Provided one-on-one and group-based learning support focused on student progress.
- Monitored students during quizzes and tests.
- Provided additional mentoring based on student evaluations.
- Shifted between formal and informal methods of teaching to keep students engaged.
Tearista
CHICHA San Chen
02.2021 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Apparel Associate
Kerry Logistics
08.2020 - 10.2020
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
- Enhanced team performance by collaborating with colleagues to achieve daily sales goals and complete tasks efficiently.
- Assisted in the training and onboarding of new associates by sharing best practices and offering guidance when needed.
- Cleaned, closed, and secured store at end of shift.
- Processed incoming stock and documented product information to manage inventory levels.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Business Process And Systems Engineering
Temasek Polytechnic
Singapore05.2024
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Reliability and punctuality
- Friendly and Helpful
- Reliable and Responsible
Certification
- ICDL Profile Certificate (MS PowerPoint 2016/6.0)
Timeline
Retail Sales Associate
Courts (Singapore) Ltd
04.2022 - Current
Tearista
CHICHA San Chen
02.2021 - 09.2022
Apparel Associate
Kerry Logistics
08.2020 - 10.2020
Assistant Teacher
CMA Mental Arithmetic Centre Singapore
10.2018 - Current
Business Process And Systems Engineering
Temasek Polytechnic
- ICDL Profile Certificate (MS PowerPoint 2016/6.0)
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