Shivonne Tan
Summary
Dynamic Operations Manager with a proven track record at Theresa Beauty & Bio Aesthetic, excelling in team leadership and operations management. Expert in enhancing performance through empowerment and accountability, significantly improving supply chain efficiency. Skilled in problem-solving and customer service, adept at conducting impactful performance reviews to drive continuous improvement.
Overview
16
16
years of professional experience
Work History
Operations Manager
Theresa Beauty & Bio Aesthetic
11.2003 - 01.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
O Level -
Naval Base Secondary School
SembawangSkills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Languages
Chinese (Mandarin) & English
Elementary (A2)
Age
28-09-1967
Timeline
Operations Manager
Theresa Beauty & Bio Aesthetic
11.2003 - 01.2020
O Level -
Naval Base Secondary School
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