Shivani Kathirvelu
Woodlands
Summary
Organized and adaptable professional with strong technical and academic foundations. Certified in IT support and database fundamentals, with practical exposure to Python programming and cloud applications. Experienced in team supervision, mentoring, and process management, with excellent communication skills. Proficient in Tamil Language (spoken and written), with knowledge of cultural and literary contexts, and confident in integrating digital tools to enhance teaching and learning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Branch Post Master
India Post
02.2021 - 07.2025
- Managed daily operations of the branch post office, ensuring smooth workflow and compliance with statutory regulations.
- Guided and trained internal teams to create awareness among the public about financial products, such as Savings Accounts, Recurring Deposits, Term Deposits, and insurance schemes (PLI, RPLI).
- Conducted review meetings and organized updates to ensure process compliance and achievement of year-end targets.
- Maintained accurate account details and managed cash flow efficiently for branch operations.
- Monitored postal delivery personnel to ensure timely and precise delivery across locations.
- Developed strong customer service skills, fostering trust and engagement with the public.
Education
MBA - Human Resources Management
Annamalai University
Chidambaram, Tamil Nadu12.2012
Bachelors in Engineering - Computer Science
Saranathan College of Engineering
Trichy, Tamil Nadu04.2020
Skills
- Team Leadership & Mentoring
- Organizational & Process Management
- Communication & Relationship-Building
- Analytical & Planning Skills
- IT & Digital Literacy
- Adaptability & Problem-Solving
Certification
- Google IT Support Fundamentals
– Google (Coursera)
- MTA Database Fundamentals
– Microsoft
Timeline
Branch Post Master
India Post
02.2021 - 07.2025
MBA - Human Resources Management
Annamalai University
Bachelors in Engineering - Computer Science
Saranathan College of Engineering
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