Shirly Teo

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Daily KPI
• Followed up with customers regarding Appointment.
• Maintained accurate records of customer interactions, ensuring timely follow-up on leads and potential sales opportunities.
• Recorded and updated customer information in online systems.
• Set up appointments with interested customers according to schedule availability.

Salary : $2800

Reason Leaving : Company and management

• Answered questions about company offerings with knowledgeable responses about products and services.
• Recorded contact information of customers and potential customers in internal database.
• Explained product prices and packages as well as answered questions and addressed concerns of customers.
• Set up appointments with interested customers according to schedule availability.
• Hit Monthly KPI .

Salary: $2800 + Commission

Reason of leaving: Company and management

• Identified issues, analyzed information and provided solutions to problems.
• Handled [Number] calls per day to address customer inquiries and concerns.
• Effectively manage leads
• Arrange outlet appointment
• Set appointments from leads generated
• Reminder to new customers for appointment through calls/smses
• Build sustainable relationships of trust through open and interactive communication
• Meet personal targets and call handling quotas

Salary : $2800

Reason Leaving : Taking care of kids

• Set up appointments with interested customers according to schedule availability.
• Send appointment reminder
• Hit KPI
• Front desk including administrative, receptionist and cashiering duties
• Answered questions about company offerings with knowledgeable responses about products and services.

Salary : $3700

Reason Leaving : Hand Injured went for operation.

• Take order , serve food for customers.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Cooked, prepared and bagged food for customers.
• Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
• Kept all prep areas clean by sweeping, mopping and washing down counters
• Operated cash registers and POS system.

Salary : $1800

Reason Leaving : Looking for beauty Full time job.

• Customer Service, Facial and Body massage.
• Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
• Build good customer service and relationship with customers.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Stock taking
  

Salary : $1000

Com : $300

Reason Leaving : Change Environment And 1 Year Study End