Shirley Chua
Summary
Adept at juggling multiple tasks, I honed strong multitasking and customer service skills at Ramen Hitoyoshi and during internships at Rayton Solution and Aircraft Technology. Excelling in team collaboration and online marketing, I consistently enhanced customer satisfaction and operational efficiency. My proactive approach and ability to quickly adapt to new technologies set me apart.
Overview
4
4
years of professional experience
Work History
Waitress
Ramen Hitoyoshi
12.2019 - 07.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Internship Student
RAYTON SOLUTIONS PTE LTD
06.2022 - 09.2022
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Setting up Computers for Provisioning.
- Standardizing computers.
- Packing all necessary items for handover to staff.
- Proceeding with handover proceeder.
Internship Student
AICRAFT TECHNOLOGY PTE LTD
01.2020 - 03.2020
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Performed daily maintenance on 8 websites.
- Provide product information to website and customers.
- Attend customer enquiries and needs to ensure customers satisfactions.
- Photoshop
- Managing online marketing.
Education
Dipolama in Digital Marketing - Business Administration And Management
Psb Academy
Marina Square 6 Raffles Blvd, #03-200 Singapore 0312.2024
Certificate in Business Managment - Business Administration And Management
Psb Academy
Marina Square 6 Raffles Blvd, #03-200 Singapore 0301.2024
No Degree - IT System & Network
Institute of Technical Education Collage West
Chua Chu Kang05.2023
No Degree - Web Application
Institute of Technical Education Collage Central
Ang Mo Kio New Town01.2021
No Degree - GCE "N" Level
Westwood Secondary School
11 Jurong West Street 25 Singapore 64835001.2018
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
Timeline
Internship Student
RAYTON SOLUTIONS PTE LTD
06.2022 - 09.2022
Internship Student
AICRAFT TECHNOLOGY PTE LTD
01.2020 - 03.2020
Waitress
Ramen Hitoyoshi
12.2019 - 07.2023
Dipolama in Digital Marketing - Business Administration And Management
Psb Academy
Certificate in Business Managment - Business Administration And Management
Psb Academy
No Degree - IT System & Network
Institute of Technical Education Collage West
No Degree - Web Application
Institute of Technical Education Collage Central
No Degree - GCE "N" Level
Westwood Secondary School
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