Shinji Kimura
Summary
Enthusiastic and passionate with varied interests and a strong drive to learn and succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Pastry Chef
Marche Restaurants Singapore Pte Ltd
09.2021 - 12.2021
- Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Managed in-store, pick-up orders and catering needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Personalized creations for holidays, weddings, graduations and personal events.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Produced pastries, cakes, breads and other desserts each day.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Produced and managed orders for 5 stores island-wide.
Barista
Starbucks Coffee Singapore Pte Ltd
07.2021 - 09.2021
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Upsold specialty items with beverages, increasing store sales.
- Controlled line and crowd with quick, efficient service.
- Increased sales by 10%.
Service Crew Member
Pan Pacific Retail Management
07.2019 - 07.2021
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
- Calculated totals, processed payments and issued receipts.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Monitored food and confectionery supply inventory and ordered more before running out to maintain smooth and efficient workdays.
- Trained contracted employees on preparation of food and drink items, monitoring work for safety, efficiency and overall project progress.
- Served over 200 customers per day.
Water Play Area Host
Sentosa
09.2018 - 04.2019
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Monitored safety of guests in and around water play area.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored guest to identify distress.
- Improved operations through consistent hard work and dedication.
- Crowd controlled over 200 families per day.
Trainee Teacher
MY World Preschool Pte Ltd
09.2017 - 03.2018
- Conferred with qualified teacher to establish instructional targets and prepare lessons to cover source topics.
- Stood in for teachers, checking lesson plans to provide consistent teaching to students.
- Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Helped teachers decorate and organize classrooms with age-specific décor and organization prior to classes starting.
- Managed class of 25 students.
Call Center Operator
Samsung Singapore Pte Ltd
11.2012 - 01.2013
- Responded to customer requests for products, services and company information.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Resolved concerns with products or services to help with retention and drive sales.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Managed over 50 customer calls per day.
Education
Diploma in Early Childhood Studies - Early Childhood Education
Temasek Polytechnic
SingaporeHigher Nitec in Early Childhood Care And Education - Early Childhood Education
Institute Of Technical Education (College Central)
Singapore05.2018
GCE O'Levels -
City College
Singapore12.2013
GCE O'Levels -
Yishun Secondary School
Singapore12.2012
Skills
- First Aid and CPR certified
- Microsoft Outlook, Word and Excel proficiency
- Classroom management
- Excellent people skills
- Meticulous attention to detail
- Teamwork and Collaboration
- Problem-Solving
- Interpersonal Communication
- Excellent with young children
- Independent initiative skills
Languages
Malay
Beginner
A1
English
Bilingual or Proficient (C2)
Timeline
Pastry Chef
Marche Restaurants Singapore Pte Ltd
09.2021 - 12.2021
Barista
Starbucks Coffee Singapore Pte Ltd
07.2021 - 09.2021
Service Crew Member
Pan Pacific Retail Management
07.2019 - 07.2021
Water Play Area Host
Sentosa
09.2018 - 04.2019
Trainee Teacher
MY World Preschool Pte Ltd
09.2017 - 03.2018
Call Center Operator
Samsung Singapore Pte Ltd
11.2012 - 01.2013
Diploma in Early Childhood Studies - Early Childhood Education
Temasek Polytechnic
Higher Nitec in Early Childhood Care And Education - Early Childhood Education
Institute Of Technical Education (College Central)
GCE O'Levels -
City College
GCE O'Levels -
Yishun Secondary School
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