SHIN SUYEON
Johor bahru
Summary
With a vigilant presence at the information desk, I ensured a seamless experience for customers, adeptly preventing any potential inconveniences. My role necessitated effective communication with staff to maintain operational excellence. My proficiency in English, honed through international studies, proved invaluable in engaging with our diverse clientele, which included numerous foreigners. This experience sparked my interest in expanding my linguistic capabilities, leading me to pursue studies in Chinese and Japanese. Through these interactions, I cultivated a robust set of competencies essential for exemplary customer service, particularly in counseling and communication.
Overview
7
7
years of professional experience
Work History
Sats
Changi Airport Group
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Director of the center Indoor Golf Simulation
INDOOR SCREEN GOLF COURSE
10.2023 - 10.2024
- As a store manager, It communicates smoothly with customers and provides friendly and accurate service
- Respond to and attract customers and we care about is schedule management for customers' comfortable games
Director of the Center Dachidong HANA BANK
HANA BANK KOREA
10.2020 - 10.2022
- As a Customer assistant, I provide a bright smile and friendly service to customers visiting our bank
- It also responds kindly to customer questions and helps them feel comfortable
- We are always keeping an eye on our customers
- Addressed customer inquiries with empathy and professionalism, fostering a comfortable and supportive environment
Director of the Nowon MEGA COFFEE
MEGA COFFEE KOREA
05.2020 - 05.2021
- As a store manager, It communicates smoothly with customers and provides friendly and accurate service
- It maintains the cleanliness and organization of the store, and is in charge of table organization, cleaning, and inventory management
- It provides a pleasant environment for customers by managing the conditions inside and outside the store
- It is necessary to manage the inventory of beverages, food materials and other products and process orders when necessary
- It is important to manage inventory considering the expiration date and consumer safety
Director of the center Hillton Hotel
HILLTON HOTEL KOREA
11.2017 - 02.2018
- As a Customer service in the desk, Guides customers what they need to know and provides them with the information they need
- They should be proactive in identifying and resolving the causes of customer complaints or problems quickly
Education
Crescendo Internaonal College
04-2021
Yonghwa High School
KOREA02-2018
Skills
- AirAsia Airline Training
- Etihad Airline Training
- Malaysia Training
Personal Information
- Age: 23
- Height: 167
- Weight: 51
Timeline
Sats
Changi Airport Group
11.2024 - Current
Director of the center Indoor Golf Simulation
INDOOR SCREEN GOLF COURSE
10.2023 - 10.2024
Director of the Center Dachidong HANA BANK
HANA BANK KOREA
10.2020 - 10.2022
Director of the Nowon MEGA COFFEE
MEGA COFFEE KOREA
05.2020 - 05.2021
Director of the center Hillton Hotel
HILLTON HOTEL KOREA
11.2017 - 02.2018
Crescendo Internaonal College
Yonghwa High School
Similar Profiles
JOSEPH TENJOSEPH TEN
Project Manager at Changi Airport GroupProject Manager at Changi Airport Group
Nur Alisha Binte AidilNur Alisha Binte Aidil
Carnival Event Crew at Changi Airport GroupCarnival Event Crew at Changi Airport Group
Hashim Bin SuniHashim Bin Suni
Firefighter at Changi Airport GroupFirefighter at Changi Airport Group
Peter John VincentPeter John Vincent
Changi Youth Ambassador at Changi Airport GroupChangi Youth Ambassador at Changi Airport Group
Aiman DanialAiman Danial
Sales Assistant at Padini Concept StoreSales Assistant at Padini Concept Store