Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shilpi Kumari

Sengkang

Summary

Dedicated and results-driven professional with strong leadership qualities and problem-solving skills. Instrumental in streamlining operations and reducing costs to enhance organizational efficiency. Focus on independent decision-making and sound judgment consistently leads to positive contributions to company success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Bandhan Bank Ltd.
02.2023 - 10.2024
  • Acted as a conveyor in price Negotiation Committee on behalf of the organization and convoy the same to the relevant stakeholders.
  • Preparation of Note, Agendas, Minutes of the Meeting and filing the same for further Audit purposes.
  • Assisted Managing Director office in all Administrative related works such as scheduling of Meeting, Travel Plans Arrangements.
  • Collaborating of Data from various Departments and Preparations of MIS and other various Report.
  • Organizing and Conducting of Meeting, events and press conference with senior management and stakeholders.
  • Acted as a Liaison between the MD's Office and other Department and ensuring smooth communication and collaboration.

Customer Relationship Officer

Bandhan Bank Ltd.
07.2022 - 01.2023
  • Served in Retail Branch Banking, Performing a range of Customer Service.
  • Handling Customer Inquiries, Complaints and Resolving the same with the professional manner within the stippled timeline.
  • Handling Day to Day operations of the Branch.
  • Proper filling of documents for further verification process.
  • Dealing of various products, Acquiring Business and meeting up the targets as decided by the organization.

PGDBF Internship

Bandhan Bank Ltd.
05.2022 - 06.2022
  • Branch Banking operation work.
  • Retail sale of banking products and services - CASA, TPP, FD & RD, Retail loans.
  • Achieve weekly and monthly budgeted figure. Aided in lead generation and portfolio management.

Education

PGDBF -

MAKAUT University
01.2023

BA - undefined

Magadh University
01.2022

MA - undefined

IGNOU
01.2019

Skills

  • Administrative Skills
  • Project Oversight
  • Negotiation Strategy Development
  • Confidentiality Management
  • Financial Planning
  • Financial Cost Assessment
  • Customer Service Expertise
  • Customer Complaint Resolution
  • Microsoft Office Proficiency

Certification

  • Certification Anti Money Laundering and KYC.
  • Certification in Information & Security Awareness.
  • Certification in HRM.
  • Certification in Compliance Course.

Timeline

Assistant Manager

Bandhan Bank Ltd.
02.2023 - 10.2024

Customer Relationship Officer

Bandhan Bank Ltd.
07.2022 - 01.2023

PGDBF Internship

Bandhan Bank Ltd.
05.2022 - 06.2022

BA - undefined

Magadh University

MA - undefined

IGNOU

PGDBF -

MAKAUT University

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Shilpi Kumari