Shilpa Thakur

• Program Oversight and Execution:
• Led the end-to-end program management for MiFID II implementation, ensuring alignment with European Securities and Markets Authority (ESMA) guidelines.
• Developed and maintained comprehensive project plans, schedules, and deliverables for multiple workstreams across compliance, trading, reporting, and operations.
• Coordinated with legal, compliance, IT, and front-office teams to ensure smooth execution of regulatory requirements.
• Stakeholder Management:
• Acted as the primary liaison between senior management, regulatory bodies, and internal stakeholders.
• Facilitated regular meetings and workshops to provide project updates, manage expectations, and address potential risks or challenges.
• Managed communications with external regulators and legal advisors to ensure up-to-date understanding of MiFID II developments.
• Risk Management and Compliance:
• Conducted gap analysis and impact assessments to identify areas requiring change to meet MiFID II standards, including transaction reporting, best execution, and investor protection.
• Ensured all regulatory submissions were completed accurately and on time, avoiding any fines or penalties.
• Implemented controls and procedures to monitor ongoing compliance post-implementation, reducing the risk of future regulatory breaches.
• Resource Allocation and Team Leadership:
• Directed cross-functional teams comprising 50+ members from IT, legal, compliance, risk, and business units.
• Managed resource allocation, ensuring optimal team performance and adherence to project timelines.
• Provided leadership and guidance, fostering collaboration across different teams and ensuring timely resolution of issues.
• Budget and Timeline Management:
• Managed the project budget, including forecasting, resource allocation, and cost optimization.
• Delivered the MiFID II project within the approved budget and achieved all milestones within the regulatory deadline.
• Technology Integration and Process Improvement:
• Worked with IT teams to enhance trading systems and reporting tools to meet new regulatory requirements, including the integration of transaction reporting systems (EMIR, APA).
• Streamlined internal processes to improve data accuracy, transparency, and reporting efficiency.
• Introduced automation for transaction reporting, reducing manual errors by [specific amount]% and improving overall process efficiency.
• Training and Documentation:
• Developed and delivered training programs for internal staff, ensuring a clear understanding of MiFID II regulatory changes and their impact on day-to-day operations.
• Created detailed documentation and user guides to support ongoing compliance and system updates.
• Key Skills:
• MiFID II Compliance and Regulatory Knowledge
• Program and Project Management
• Cross-functional Team Leadership
• Stakeholder Engagement and Communication
• Risk Assessment and Mitigation
• Financial Services Regulation
• Budget and Timeline Management
• Process Optimization and Automation
• IT System Integration
• Change Management

Prepare monthly flash and actual performance analysis and reports across Business units for Singapore Country
Coordinate with Business unit controllers to ensure timely and accurate provision of business information for management presentations
Prepare Singapore Country’s Budget and Forecast presentations and provide insightful analysis for management decision making
Coordinate with various Business unit controllers on the Budgeting Process
Owner of Budget draw down Process
Prepare and consolidate CEO Business Update Quarterly Review and MAS Annual Review
Assist in preparing Singapore Country KPI scorecard and monitor the scorecard progress quarterly
Monitor Initiatives spend for Singapore Country
Responsible for preparing Project re-baseline cost
Manage Accrual for the project
Cost Centre Recharge activities
Closely work with Project stakeholders to maintain Project RAIDs
Manage Project financials in PPM: monthly forecast & actual tracking & reporting
Manager Project SoWs / contract registration with DBS Global Procurement Services team (GPS)
Generate purchase order for all registered SoWs and process Invoices for payment release
Responsible for raising SRNs for Project H/W and S/W procurement with Infra team
Process Management
Initiated & implemented Budget draw-down Process
Created RAGs reporting for Project health monitoring & ensure all bank compliance are followed
Restructure of team Sharepoint for Project documentation
Implemented BA Crystal reporting Tool for Project financial & Management Reporting
Introduced & configure JIRA tool for managing Projects Risks/Issues/Assumptions & dependencies
Single Point of contact for the Auditors & ensure all required approvals & Signoff should be provided & responsible for the timely closure of all Audit issues.

• Responsible for securing budget for PAR
• Estimate all project costs (both Cash & P&L) on Bank approved GTO Cost template
• Evaluate financial and non-financial benefits for new request
• Responsible for presenting the cost/benefit case to senior management SG WB PIC for approval for grant of funding
• Responsible for sign-offs or email approvals from the PGC, Strategic Sponsor, CIO and Accountable Executive when submitting the funding request to the WB Finance
• Present a RED PACK NOTIC to SG WB PIC if Project current forecast is 10% and secure all mandatory approvals
• Responsible for preparing Project re-baseline cost
• Manage Accrual for the project
• Manage Actual cost in Work Wise (Clarity) for the Project
• Update the 'GMR Projects - Financial Cost Summary for a
• Overall Project costs b
• Staff Man-day effort and costs c
• Project transaction report
• Manage resource's Man-hour/day effort for the project
• Manage forecasting for the project
• Manage Accrual for the project
• Manage costs to be accrued
• Business cost management (Clarity)
• Prepare PSC (Project Steering Committee)/ PWG (Project Woking Group) Pack & MOM for Monthly/Weekly Reporting
• Responsible for PAR creation for new Project
• Closely work with Project stakeholders to maintain Project RAID items in system
• Manage Quarterly Forecast exercise.

• Central point of coordination for the project team for management reporting
• Prepare basic Statement of work documentation for standard products, using available templates/resources as required by Project Team
• Initiate service cancellations, moves, adds and changes
• Assist compilation RFPs as required by Sales team
• Provide support to account team for contract renewals of BAU accounts
• Provide support in prospecting initiatives through data mining & preparation of mailing lists, etc
• Maintain customer contact database
• Project manage regional initiatives as required Program manager.

• Engage closely with a customer to design & develop proposal to fulfill customer needs by understanding the customer challenges and architectures
• Responding the technical RFPs for the Element Management System (EMS) solutions based on UNIX and Windows platforms
• Collaborating with cross-functional Sales team to ensure maximum bid-win ratio across all domains
• Driving cost control measures such as low cost upgrades, swaps and roll-outs to reduce the OPEX (Operational Expenditure)
• Understanding the customer requirements and generating cost effective solution through pricing/ costing, Market research and business modeling
• Studying the customer Win Plan to understand the customer key issues and reflecting them in the overall solution
• Handled the tasks of conducting research on new products and evaluate the specific requirements of customer
• Worked with Marketing Communications to strategize product positioning and key benefits
• Handled the tasks of developing product roadmaps and migration strategies
• Responsible for maintaining good relationships with internal and external business partners.

• Worked on ADSL Tech for broadband project of Huawei for BSNL Data one India project
• Obtained quotations for notices
• Maintained up to date purchase and sales logs
• Assisted in preparing grant proposals
• Received, reviewed and coordinated and replied to the inquiries related to program
• Assisted in coordinating program staffs data for accountability and to measure performances
• Performed other related duties and responsibilities as required
• Coordinated periodic job related activities.

 Central point of project coordination for the project team for management reporting.
 Responsible for managing day-to-day operations regarding to Project.
 Responsibilities include coordinating Calendars, meetings, Conference rooms, Conference Calls and travel supervisors and managers
 Involved in Project planning and scheduling timelines for various phases in the project
 Involved in Resource identification and allocation.
 Monitoring various streams in the project to ensure that the scheduled activities planned for the various phases of the project are completed without any time slippage.
 Responsible for maintaining the database of resources involved in the project and their allocation and movement across various streams.
 Co-Ordination with the Regional user in setting up and maintaining the project training environment.
 Tracking the entire project to maintain the timelines to avoid any on-time delivery slippage.
 Uploading the Project documents in share point
 Documentation of all the work done using Visio, Excel and MS word i.e. MS OFFICE
 The conference calls with YTL Communication key stakeholders, project manager, service manager and implementation engineers were attended.
 Also helped in the creation of statement of works.
 Lead & Manage Bidding Process, in charge of RFP document preparation and development .
 Assist compilation RFPs as required by project team.