Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
SalesAssociate
SHIKARA ROSETE

SHIKARA ROSETE

General Trias

Summary

An dedicated and experienced sales associate. An expert that is seeking a challenging opportunities and to work in an environment which encourage me to succeed and grow professionally; to enhance my existing skills, capabilities and knowledge in a company that recognizes the value of hard work and entrust me with responsibilities and challenges.


Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.


Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

17
17
years of professional experience

Work History

Sales Associate

Jailbreak Bros Mini Grocery
01.2020 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Marketing

Zianna Mobile Phone and Accessories
05.2009 - 02.2017
  • Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
  • Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
  • Delivered polished and informative presentations to highlight products and close consistent sales.

Merchandiser/ Inventory/ Roving

Product Image Marketing Inc. (Under PHIL USA Company)
04.2007 - 10.2007
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.

Sales Associate

Home World Shopping Corporation
11.2006 - 03.2007
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Highschool - Secondary Education

PRESIDENT ELPIDIO QUIRINO NATIONAL HIGHSCHOOL
Agoo, La Union PHILIPPINES
03.1999

Elementary -

San Mateo Elementary School
San Mateo, Rizal
03.1995

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Verbal/written communication
  • Sales expertise
  • Positive and professional
  • Reliability
  • Adaptability

Additional Information

AGE: 42 YEARS OLD

DATE OF BIRTH: JANUARY 18,1982

GENDER: FEMALE

NATIONALITY: FILIPINO

YEARS OF WORK: 2007-2024

OTHER CONTACT NUMBERS: +6593963772

WHATSAPP NUMBER: +639178671656

Timeline

Sales Associate

Jailbreak Bros Mini Grocery
01.2020 - 01.2024

Sales Marketing

Zianna Mobile Phone and Accessories
05.2009 - 02.2017

Merchandiser/ Inventory/ Roving

Product Image Marketing Inc. (Under PHIL USA Company)
04.2007 - 10.2007

Sales Associate

Home World Shopping Corporation
11.2006 - 03.2007

Elementary -

San Mateo Elementary School

Highschool - Secondary Education

PRESIDENT ELPIDIO QUIRINO NATIONAL HIGHSCHOOL

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SHIKARA ROSETE