Overview
Work History
Education
Skills
Professional Overview
Accomplishments
Internships Trainings
Projects
Timeline
Generic

SHIFA M

Overview

1
1
year of professional experience

Work History

Developer

NCS
11.2022 - 11.2023
  • Involved in pre-sales / user requirement gathering, and in implementation and operations of ServiceNow ITSM and SMOD, Enterprise Management System (EMS), automation solution, and cloud management service for enterprise customers, Government and Commercial
  • Performed Design methodologies like Specifications report in Functional Designs, user journey maps, House of Quality and Gap analysis to find suitable solutions for problem statements for COTS packages
  • Converted Design requirements to Technical Specifications to implement solutions
  • Used ServiceNow for duty/roles separation, user access control and governance
  • Data monitoring and backup also ensuring Data security
  • Tested programs and databases to identify issues and make necessary modifications.
  • Discussed issues with team members to provide resolution and apply best practices.

Education

Degree in Computer Science (Big Data & Cybersecurity) -

SIM (University of Wollongong)
07.2022

Diploma in Biomedical Engineering -

Temasek Polytechnic
05.2019

GCE 'O' Level Certificate -

Northland Secondary School
12.2015

Skills

  • Proficient in Java, Python, MySQL, Oracle
  • Proficient in using software such as Virtual Box, Visual Studios Code, VMWare
  • Adept in using Microsoft Office software Tools
  • Able to multitask assignments and produce desired results under pressure
  • Independent and with initiative to ensure completion of projects on time
  • Strong communication and inter-person skills
  • Data Scraping, Analysis, visualization, migration, and integration development
  • Agile Methodology manager with Team building and Teaching skills
  • Experience in working with cross functional teams to co-ordinate transitions and requirements

Professional Overview

Motivated and diligent recent university graduate, holding a degree in Computer Science with a specialization in Big Data and Cybersecurity. As a Singapore Citizen, I bring a passion for technology and a year of hands-on experience in both Data Analysis and Cybersecurity domains. My commitment to continuous learning, combined with a strong work ethic, makes me an asset in dynamic environments. Eager to leverage my technical skills and contribute to a forward-thinking company's success.

Accomplishments

  • Vice chairperson of Infocomm - Northland Secondary School
  • Head of Subcomm (Green interest group) - Temasek polytechnic
  • Volunteer service in IMSSA - 2010 - 2022 (Ongoing)

Internships Trainings

  • Temasek Polytechnic - Automated Wearable Artificial Kidney (AWAK), April 2018 to August 2019, Junior scientist, Value added the organisation through researching for optimal solvent used in the AWAK.
  • ServiceNow Developer and Linux Training - conducted by Cognixia, 5 Weeks
  • ChatGPT Training - 1 day

Projects

  • Software Development and Methodology, Demonstrated an in-depth understanding of the stages involved in software development. Deployed appropriate theory, practices, and tools for the specification, design, implementation and evaluation of computer-based systems.
  • Big Data Mining Techniques and Implementation, Design and implement data pre-processing techniques for a variety of Big Data applications. Design and implement post-processing techniques for Big Data analytics and applications. Good Knowledge in Hadoop, Hive, Spark, HDFS
  • Ethical Hacking, Demonstrate an understanding of the use of malware in the context of ethical hacking. Use penetration testing and other mechanisms to identify weaknesses in systems.

Timeline

Developer

NCS
11.2022 - 11.2023

Degree in Computer Science (Big Data & Cybersecurity) -

SIM (University of Wollongong)

Diploma in Biomedical Engineering -

Temasek Polytechnic

GCE 'O' Level Certificate -

Northland Secondary School
SHIFA M