Shi Chan Then
Summary
Dynamic sales professional with a proven track record in the fitness and retail sectors, notably with F1 Recreation PTE.LTD. Excelled in meeting quotas through expert product knowledge and interpersonal communication, enhancing customer satisfaction and retention. Skilled in sales closing and strategic planning, achieving significant client engagement and loyalty.
Overview
9
9
years of professional experience
Work History
Sports Products Sales Representative
F1 Recreation PTE.LTD.
03.2022 - Current
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Participated in trade shows and conferences to network and generate leads.
Sales Associate
Marks & Spencer
09.2020 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Personal Trainer
Fitness First
03.2020 - 07.2020
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
Personal Trainer
Energym 24/7 Pte Ltd
05.2016 - 12.2019
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
Education
High School Diploma -
FAME INTERNATIONAL COLLEGE
MALAYSIA10-2014
High School Diploma -
SMK SUNGAI TAPANG
MALAYSIA10-2011
Skills
- Interpersonal communication skills
- Sales expertise
- Product and service knowledge
- Sales closing
Timeline
Sports Products Sales Representative
F1 Recreation PTE.LTD.
03.2022 - Current
Sales Associate
Marks & Spencer
09.2020 - 02.2022
Personal Trainer
Fitness First
03.2020 - 07.2020
Personal Trainer
Energym 24/7 Pte Ltd
05.2016 - 12.2019
High School Diploma -
FAME INTERNATIONAL COLLEGE
High School Diploma -
SMK SUNGAI TAPANG
Similar Profiles
Robert LathamRobert Latham
Number 1 Mechanic at Alpine F1 TeamNumber 1 Mechanic at Alpine F1 Team
Muhammad Faris Bin FazleeMuhammad Faris Bin Fazlee
Freelance Usher at Event F1Freelance Usher at Event F1
Amaia BuxtonAmaia Buxton
Bartender at F1 LoungeBartender at F1 Lounge