Sherry Ng
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
Harvey Norman
10.2019 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Manager
McDonald's Restaurant
01.2014 - 01.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
Retail Sales
Sony Style
01.2010 - 10.2013
- Promoted salon-exclusive products to increase retail sales.
- Increased retail sales by utilizing strong product knowledge and effective upselling techniques.
Education
No Degree - N Level
Ang Mo Kio Secondary School
Singapore12.2010
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Cash Handling
- Retail Sales
- Reliability and punctuality
- Cash Register Operation
- Honest and Dependable
Languages
English
Advanced (C1)
Malay
Elementary (A2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Retail Sales Associate
Harvey Norman
10.2019 - Current
Manager
McDonald's Restaurant
01.2014 - 01.2017
Retail Sales
Sony Style
01.2010 - 10.2013
No Degree - N Level
Ang Mo Kio Secondary School
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