Sherri Kong
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Aiming to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Part Time Retail Assistant
Pet Lovers Centre
02.2020 - 11.2020
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Volunteer
ACRES Wildlife
02.2019 - 04.2019
- Cleaned and sanitized cages and living areas to promote health and wellbeing.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
Education
Bachelor of Science - Nursing
National University of Singapore
Singapore07.2023
Skills
- Issue Refunds
- Speech Clarity
- POS Systems
- Payment Processing
- Cash Register Operation
- Strong Communication and Interpersonal Skills
- Credit and Cash Transactions
- Customer Assistance
- Returns and Exchanges
- Adaptable and Flexible
- Energy and Physical Stamina
- Excellent Written and Verbal Communication
Timeline
Part Time Retail Assistant
Pet Lovers Centre
02.2020 - 11.2020
Volunteer
ACRES Wildlife
02.2019 - 04.2019
Bachelor of Science - Nursing
National University of Singapore
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