SHERONA COMBO
Singapore
Summary
Tenacious and professional individual with extensive experience in operations and logistics. Excels in fast-paced environments, consistently meeting job demands and deadlines through a diligent work ethic and unwavering dedication to delivering quality results. Committed to further enhancing skills and contributing to a sustainable workforce, aiming to make a positive impact in the field.
Overview
15
15
years of professional experience
Work History
Human Resource Officer
Tokwing Infinite Ready-Mix Concrete Products Inc
12.2019 - 04.2024
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues
- Reduced employee turnover by addressing concerns, mediating conflicts, and providing support for staff members
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Collaborated with managers to identify and address employee relations issues.
Project Supply Chain Specialist
Huawei Technologies Philippines Inc
01.2017 - 01.2019
- Confirms Booking and Shipping Instruction received from Huawei Headquarters (China) for incoming shipment
- Ensure that all shipment documentation required for pre clearance is provided to customs broker in advance of shipment arrival
- Responsible for ensuring highest quality and accuracy of Shipping Document (Commercial Invoice, Packing List, FORM E and Bill of Lading or Airway Bill)
- Worked with suppliers to manage schedules, specifications and quality compliance
- Optimized inventory levels by implementing efficient demand forecasting and supply planning methods
- Maintained high levels of accuracy in managing purchase orders, invoices, and shipping documentation for audit purposes
- Improved supply chain customer satisfaction ratings through efficient problem resolution
- Coordinating with project team, logistic team and subcontractor regarding with Consistency of Inventory Accounts and Goods, MOS Plan, overdue MR and overdue RN
- Improved consistency of on-time arrivals through effective logistics management and travel route planning
- Built exceptional rapport with suppliers and transportation companies to create seamless operations.
Project Executive
Geodis Wilson Singapore Pte Ltd
06.2014 - 12.2015
- Responsible for day-to-day air and sea shipments including FCL and LCL
- Ensure all customs import documentation and operations are processed in order for shipments to be custom cleared and made available to client or nominated carrier prior to time of availability or prior to storage commencing
- Responsible for coordinating incoming shipments for direct delivery to vessel at Shipyard
- Liaise with respective shipyards to ensure processes/cut-offs are adhered to
- Liaise with respective suppliers/vendors during dry docking
- Ensure appropriate documents are given to truckers and get them signed and endorsed by captain of the vessel
- Oversee operation and supervise coordination among all activities related to transportation/lifting
- Overseeing warehouse operation including inventory control, shipping and receiving, and maintaining record of transactions
- Ensure all incoming/outgoing cargo are checked, identified, marked and stored as appropriate and in accordance with cargo receipt procedures set by company
- Arrange physical stock count together with warehouse team
- Responsible for tracking transfer and storage of cargo in warehouse using G360 Warehouse Management System
- Delivered projects on time and within budget by effectively managing timelines and resources
- Achieved high client satisfaction ratings by consistently meeting or exceeding expectations in project delivery
- Negotiated contracts with suppliers and vendors for optimal pricing and delivery terms
- Maintained open communication by presenting regular updates on project status to customers
- Invoice all jobs performed within agreed timelines for each shipment
- Updates milestone in Next Gen and Freight Navigator system
- Built impactful relationships with clients and suppliers.
Customer Service Officer
Agility Project Logistics
04.2011 - 06.2014
- Responsible for Job Order Billing System and Costing in Document Control (Agility In-house System)
- Establish and coordinate schedules with carriers and tender shipments
- Evaluate shipments, consolidate loads and select most cost-effective method of delivery
- Accepts Job Tendered and update shipment events in Oracle Transportation Management
- Declare and submit shipping details, create Tenant Cargo Booking, Tenant Cargo ASN & Tenant Cargo MOT using JP online system
- Participated in regular meetings with supervisors to discuss challenges faced during daily operations, identifying opportunities for growth and development
- Managed escalated cases with diplomacy, skillfully negotiating resolutions that satisfied both the customer and company interests
- Contributed to the achievement of departmental targets by meeting key performance indicators consistently
- Assisted call-in customers with questions and orders.
Shipping Coordinator
WNS Global Services
03.2010 - 09.2010
- Manage Inbound and Outbound Transshipment Local declaration
- Manage advance declarations for Trunk Lane cargoes
- Monitoring Vessel Schedules and Arrival Bay plan using Portnet
- Review vessel close notification received from Port of Load
- Review and check Discharge List for any discrepancies received from Vessel Operator
- Declaration of Transshipment cargoes to PSA
- Improved customer satisfaction by quickly resolving issues related to shipments
- Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
Project Coordinator
Agility Global Logistics
12.2008 - 12.2009
- Responsible for sending Pre-alert/Pre-advise Handling
- Negotiating rates for air, sea and overland freight operations
- Follow Up with carriers, forwarding agent and airline for the status of shipment arrival, to ensure shipment is cleared and delivered on time
- Update POD and tracking sheet with shipment status and send to the customer on a daily basis
- Create Jobs in Control (Agility in house system) for all air/sea/overland, import/export/cross shipments
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference
- Created job files for each project and maintained current data in each file
- Complete Costing and Billing for both Import and Export Jobs.
Education
Bachelor of Science - Psychology
SAN SEBASTIAN COLLEGE
03.2000
Skills
- Train-ability and willingness to learn new things
- Ability to work in a fast-paced and deadline-driven environment
- Proficiency in using logistics management software and tools
- Oracle Transportation Management (OTM) and Warehouse Management System (WMS) adept
- Ability to manage a high-volume workload
- Strong knowledge of logistics procedures, transportation modes and shipping documentation
- Warehouse Operations
- Invoice Processing
- Documentation skills
- Shipping procedures
- Teamwork and Collaboration
References
References shall be provided upon request.
Personal Information
Title: Experienced Logistics and Supply Chain Specialist
Timeline
Human Resource Officer
Tokwing Infinite Ready-Mix Concrete Products Inc
12.2019 - 04.2024
Project Supply Chain Specialist
Huawei Technologies Philippines Inc
01.2017 - 01.2019
Project Executive
Geodis Wilson Singapore Pte Ltd
06.2014 - 12.2015
Customer Service Officer
Agility Project Logistics
04.2011 - 06.2014
Shipping Coordinator
WNS Global Services
03.2010 - 09.2010
Project Coordinator
Agility Global Logistics
12.2008 - 12.2009
Bachelor of Science - Psychology
SAN SEBASTIAN COLLEGE
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