Sherlyn Seah

• Current Roles

(a) Developed and monitored key performance indicators (KPIs) for SMU2025 Strategic Plan.
(b) Provided updates to the Executive Committee (EXCO) on achievements and progress.
(c) Collaborated with relevant Schools, Offices, Centers, and Institutes (SOCIs) on KPI development.

• How My Current Roles Contribute to New Job Responsibilities

(a) Expertise in developing and tracking KPIs aligns with the need for driving and managing Country-level KPIs/OKRs in the new role.
(b) Proven experience in communicating strategic achievements will contribute to reporting purposes.

• Current Roles

(a) Initiated and collaborated on designing SIMS to streamline progress and budget tracking.

• How My Current Roles Contribute to New Job Responsibilities

(a) Demonstrated ability to initiate and manage strategic initiatives aligns with leading workstreams to formulate corporate strategies in the new role.
(b) Experience in project initiation and collaboration supports driving strategic responses to evolving market trends.

• Current Roles

(a) Collaborated on annual planning and budgeting exercises for a 3-year rolling plan.
(b) Worked with finance colleagues and SOCIs for planning FY2024-2026 budgets.

• How My Current Roles Contribute to New Job Responsibilities

(a) Leadership in the annual budget planning process for the country aligns with the experience in annual planning and budgeting exercises.

• Current Roles:

(a) Worked with SB Taskforce and SOCIs on developing SMU's inaugural Sustainability Report.
(b) Developed key performance indicators for measuring SB outcomes.

• How My Current Roles Contribute to New Job Responsibilities

(a) Experience in sustainability initiatives and key performance indicator development supports the focus on strategic response to regulatory changes and potential opportunities for alliances/partnerships in the new role.

• Current Roles

(a) Sourced vendors and managed tender processes for services.

• How My Current Roles Contribute to New Job Responsibilities

(a) Procurement experience could be emphasized in performing commercial due diligence (CDD) for potential opportunities.

• Collaborated and engaged with SGH, SingHealth Pharmacare and Singapore Cancer Society for the set-up of new clinical services at new NCCS building
• Involved in team meetings with external parties to understand and conceptualize the framework and structure of new services
• Presented on NCCS's strategies and framework on clinical services
• Allocated resources for the various services. for the new clinical services
• Allocate resources for the various services.

• Co-led 2 improvement projects with Psychology HOD and West region Consultants.
• Aligned project objectives with department goals.
• Identified problem worth solving, root cause analysis, brainstorm solutions to address operational gaps, pilot, implement and sustain solutions.
• Obtained buy-in from cross-functional team members on proposed pilot solutions.
• Piloted run chart data from baseline studies to implementation and sustainable solution phase.
• Provided timely updates to project leaders: Monitored project progress on a monthly basis, analyzed the spikes in run charts and suggested improvements to normalize the run charts.
• Presented project updates and ideas at major NHG project presentation platforms.
• Proposed storyline and design of powerpoint slides for Chairman Medical Board (CMB)'s overseas IACAPAP presentations
• Designed IMH Heritage Trail map and collaborated with Corporate Communications team on the design of the Heritage Trail brochure
• Provided operational support for West region and Community Mental Health Team
• Networking and outreach activities with community partners (grassroots leaders, CDCs, CRESTs and COMITs)
• Developed work processes for patient care to ensure smooth transition from IMH to community partners and vice versa
• Collaborated with RHS and NUP to streamline care integration
• Initiated meetings and discussions with AIC to identify necessary resources and direct patients to these resources in West region.

• Involved in the planning committee for major events such as NHG Quality Days with colleagues from other institutions from the start till fruition
• Called for improvement project submissions from all institutions, keynote Speakers, flow of events
• Facilitated CPIP Facilitator workshops for HODs (team leaders) and CPIP Toolkit workshops for ground staff (team members)
• Organized CEO's and CMB's presentation slides into a smooth story line for their overseas presentation with Japan and Korea
• Assisted CMB with some of the details for his slide content.