Summary
Overview
Work History
Education
Skills
Language Proficiency
Personal Information
Timeline
Generic

Sherlyn Liong

IT Sales Profession - Primarily Focus Accounts : Public Sector

Summary

Dynamic Sales Executive with over 10 Years of experience in Account Management, Solution Selling and Customer Relationship. Proven ability to prospect, source and negotiate technology solutions that drive business growth and client satisfaction. Adept at managing the full sales cycle, from lead generation to contract closure while ensuring excellent service standards and long term partnerships.

Overview

2026
2026
years of professional experience

Work History

Senior Client Manager

FUJITSU ASIA PTE LTD
4 2018 - Current

• Identify and develop business opportunities within the public sectors IT market, focusing on technology sourcing and customized solution sales.

• Engage, evaluate, and negotiate with IT vendors and suppliers to ensure optimal pricing and delivery timelines.

• Build and maintain long-term relationships with key clients and technology partners.

• Provide timely response to client sales enquiries and quotation. To participate & submit Tender Proposal thru Gebiz portal.

• Coordinate with the relevant business units to ensure proposal, sourcing documents and contracts are accurate and delivered on schedule.

• Manage full sales cycle – from lead generation and qualification to closing muti-year technology contracts.

• Partner with internal stakeholders to strategically source IT Hardware, software and services, aligning with customer and business needs.

• Involve and also the point of contact with Govtech related to Bulk Tender matters & Change request.

• Attend Tender Briefing & clarifications as required by customers

• Liaise with finance department with regards to billing advice, credit checks etc.

• Liaised with Legal on contract matters pertaining to the tender /RFQ terms & conditions.

Account / Customer Success Manager

SYMANTEC SINGAPORE PTE LTD
02.2017 - 02.2018
  • New account development and expanding existing accounts in Public Sectors and Private Healthcare : MHA Cluster, CSA, Government Ministries
  • Develops and executes account plans for key customers in support of company goals and quota objectives
  • To execute complex sales and effectively follow through the partner sales process and development activities
  • To broaden customer mindshare on Symantec solution and services offerings
  • Built and maintain key partner’s relationships to drive more sales opportunities
  • Meeting with clients to understand the business and technical needs, and proposing the appropriate solutions with the consultants.

Achievement

  • Developed strategic partnerships with key partners to increase pipelines.
  • Positioning of Symantec as a cybersecurity vendor, and the value proposition to clients.
  • Penetrated new key accounts and established trusted relationships with the customer, and better positioning for the company.

Senior Solution Specialist, Security

DIMENSION DATA SINGAPORE PTE LTD
01.2009 - 01.2017
  • Support security engagements in key Public Sector Accounts : MHA, Govtech, DSTA, MND
  • Support security engagements in FSI Accounts : OCBC Group, UOB, Prudential, ING, Maybank
  • Provide security solutioning in quotations, bids, tenders and key member of the account coverage team from early stage sales cycle to closure
  • Single Point of Contact for all cyber security request from Global and Local Clients
  • Conduct presentation based on DD key security solution and services offerings
  • Meeting with clients to understand the business and technical needs and proposing the appropriate solutions with the consultants
  • Arranging POC for clients
  • Lead competition costing analysis for major bids to increase the win rate
  • Vendor Management – Leading the Partner Alliance role with Dimension Data appointed security vendors – Checkpoint, Bluecoat, McAfee, Palo Alto Networks
  • Assist in planning the marketing activities & campaigns to generate leads & promote brand awareness
  • To facilitate the enablement training for the sales and technical within the organization
  • Conduct Quarterly Business Reviews with DD Global Solution Partners, including account planning & alignment.


Achievement

  • Penetrated new key accounts and helped sales establish trusted relationships with customers, and better positioning for the solutions.
  • Leading the security components for Singapore Bulk Tender submission – Janus/IDA.
  • Maintain a strategic relationship with security vendors to help drive revenue and uncover new opportunities to increase market and wallet share.
  • Direct and indirect sales, partner management, new markets development, participation in, and orchestration of lead generation events - seminars, conferences, etc.
  • Build consistent pipelines and over-achieving the set quota consistently.


Account Manager, Inside Sales

DIMENSION DATA SINGAPORE PTE LTD
02.2007 - 12.2008
  • Supporting Enterprise & Manu Team.
  • Handle incoming request for GLOBAL and LOCAL Clients.
  • Actively following up and closing all deals.
  • Oversees requests from Dimension Data regional counterparts.
  • Maintain strategic relationships with Principles and Distributor.
  • Working with Professional Services, Managed Service, and Solutions team to complete the final proposal.

Achievement

  • Overachieved the quota, exceeding 150%, consecutively for 2 years.

Customer Service Representative (Cisco Team)

COMSTOR SINGAPORE PTE LTD
05.2005 - 01.2007
  • Supporting Account Managers on sales requests.
  • Handle incoming requests and assist sales in generating quotations.
  • Processing of Orders when PO received.
  • Ensuring and updating the fulfillment of the delivery promptly.
  • Liaised with Principles, CISCO representatives on discount and deal ID.

Achievement

  • Team Quota Achieved Every Quarter.

Education

Skills

Account Management & Client Retention

Business Development & Lead Generation

IT Sourcing & Costing Analysis

Contract Negotiation & Vendor Management

Strategic Partnerships

Communications & Presentation

Language Proficiency

English, Mandarin and Cantonese

Personal Information


  • Gender: Female
  • Nationality: Singaporean

Timeline

Account / Customer Success Manager

SYMANTEC SINGAPORE PTE LTD
02.2017 - 02.2018

Senior Solution Specialist, Security

DIMENSION DATA SINGAPORE PTE LTD
01.2009 - 01.2017

Account Manager, Inside Sales

DIMENSION DATA SINGAPORE PTE LTD
02.2007 - 12.2008

Customer Service Representative (Cisco Team)

COMSTOR SINGAPORE PTE LTD
05.2005 - 01.2007

Senior Client Manager

FUJITSU ASIA PTE LTD
4 2018 - Current

Sherlyn LiongIT Sales Profession - Primarily Focus Accounts : Public Sector