Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheny Amerie Triquetra

Summary

Adept at managing high-pressure situations, I enhanced productivity and customer satisfaction at The Ice Bath Club by mastering roles from barista to inventory management. My knack for upselling and commitment to cleanliness contributed to a positive work environment, showcasing my ability to lead and innovate in fast-paced settings.

Offering positive attitude and ability to quickly learn and adapt to new tasks. Delivers understanding of customer service principles and basic food safety, easily picking up new skills related to coffee preparation and cash handling. Ready to use and develop communication and multitasking skills in given role.

Overview

3
3
years of professional experience

Work History

Cafe Worker

The Ice Bath Club
09.2024 - 11.2024
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Assisted in inventory management, tracking stock levels and reporting low supplies to the manager for timely reordering.

Restaurant Worker

BLVD
01.2024 - 09.2024
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
  • Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.

Restaurant Worker

Pepper Lunch
08.2023 - 01.2024
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.

Warehouse Worker

Redmart
11.2021 - 03.2022
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Reduced order processing times with meticulous attention to order picking and packaging.

Education

ITE Certification - Automotive Engineering

ITE West
04-2024

Skills

  • Upselling techniques
  • Cleanliness and hygiene
  • Cash handling proficiency

Languages

Malay
Bilingual or Proficient (C2)

Timeline

Cafe Worker

The Ice Bath Club
09.2024 - 11.2024

Restaurant Worker

BLVD
01.2024 - 09.2024

Restaurant Worker

Pepper Lunch
08.2023 - 01.2024

Warehouse Worker

Redmart
11.2021 - 03.2022

ITE Certification - Automotive Engineering

ITE West
Sheny Amerie Triquetra