Sheny Amerie Triquetra
Summary
Adept at enhancing customer service and reducing food waste, my tenure at Pepper Lunch showcased my ability to streamline operations and foster team collaboration. Mastering sanitation standards and cash handling, I've significantly contributed to workplace efficiency and customer satisfaction, embodying adaptability and a results-driven approach. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Restaurant Worker
BLVD
01.2024 - 09.2024
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Resolved customer complaints professionally and efficiently. Developed strong rapport with regular customers, contributing to increased repeat business.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Restaurant Worker
Pepper Lunch
08.2023 - 01.2024
- Managed inventory effectively, reducing food waste costs and ensuring availability of menu items.
- Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
- Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
Warehouse Worker
RedMart
11.2021 - 03.2022
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.
- Maintained clean, orderly work environment free of hazards.
Education
ITE West
01.2022 - 04.2024
High School Diploma -
Chua Chu Kang Secondary School
12.2021
Skills
- Cleanliness and hygiene
- Cash handling proficiency
- Adaptability and Resilience
- Order taking accuracy
- Wine pairing knowledge
- Collaboration and Teamwork
- Food Preparing, Plating, and Presentation
- Sanitation Standards Compliance
- Menu Memorization
- Customer Service
Timeline
Restaurant Worker
BLVD
01.2024 - 09.2024
Restaurant Worker
Pepper Lunch
08.2023 - 01.2024
ITE West
01.2022 - 04.2024
Warehouse Worker
RedMart
11.2021 - 03.2022
High School Diploma -
Chua Chu Kang Secondary School
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