Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Timeline
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Shenkai Tang

Shenkai Tang

Fresh Graduates
Singapore,Singapore

Summary

I have lived in Singapore since I was a small child, and I am familiar with its customs and culture. Working part-time in all positions offered by MBS and Shangri-La hotel to gain more experience in various career roles. Over the years, they have opened small workshops and stores and have a good retail management philosophy.

Overview

2
2
Languages
5
5
years of post-secondary education
5
5

Years of Singapore Secondary School education

3
3
years of professional experience

Work History

Restaurant Waiter (partime)

Tung Lokheen
Singapore, Singapore
01.2019 - 01.2020
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Bartender(partime)

Shangri La Hotel
Singapore, Singapore
01.2018 - 01.2020
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Front Office Assistant(Partime)

Marina Bay Sands
Singapore, Singapore
04.2017 - 12.2018
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.

Education

High School Diploma -

Singapore Institue of Management
Singapore
11.2024 - 03.2025

No Degree -

New Town Secondary School
Singapore
01.2015 - 01.2020

Skills

Service quality

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Chinese (Mandarin)

Timeline

High School Diploma -

Singapore Institue of Management
11.2024 - 03.2025

Restaurant Waiter (partime)

Tung Lokheen
01.2019 - 01.2020

Bartender(partime)

Shangri La Hotel
01.2018 - 01.2020

Front Office Assistant(Partime)

Marina Bay Sands
04.2017 - 12.2018

No Degree -

New Town Secondary School
01.2015 - 01.2020

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