Ho Sheng Yang
Summary
A responsible employee who is enthusiastic about learning and pursuing opportunities to develop new skills and contribute to company's success. Forward thinking individual to maximize efficiency to ensure the task assigned to is smooth and well done. Also, work hand-in-hand with colleagues who are more experienced whenever having any doubts in order to not make any incorrect actions that would potentially create a problem for the company.
Overview
2
2
years of professional experience
Work History
Assistant Manger
CCESS Logistics Team
09.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps, business offices and retail shops.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Fostered positive working relationships with regular customers.
- Always staying contacted with company's management and receive last-minute instruction changes to adapt to urgent deliveries.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with day-to-day planning schedules for each day flow of operation.
- Mentored team members to do the correct procedures to ensure the proper SOP for the company.
Education
O' Levels -
Henderson Secondary School
Singapore2016
Skills
- Route Management
- Knowledge of Singapore's roads
- Time Management
- Customer Relationship Management
- Managing Multiple Priorities
- Responsible Driver
Timeline
Assistant Manger
CCESS Logistics Team
09.2021 - Current
O' Levels -
Henderson Secondary School
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