Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Ullas Rajan

Ullas Rajan

Section Manger
Choa Chu Kang

Summary

A highly dynamic and results-driven Senior Manager with over 15 years of progressive experience in the critical fields of railway infrastructure and industrial engineering. My expertise lies in leading large-scale emergency response, maintenance, and logistics operations for SMRT Trains, where I've managed safety-critical environments and high-pressure scenarios. I have a proven track record of driving continuous improvement through the strategic application of Kaizen methodologies, effectively managing multi-disciplinary teams of over 50 professionals, and successfully executing complex infrastructure projects from planning to completion. My leadership has consistently resulted in significant enhancements to operational efficiency, service reliability, and safety standards across the rail network.

Overview

18
18
years of professional experience

Work History

Manager, Track Infrastructure Maintenance (Operations Logistics Support)

SMRT Trains Ltd.
01.2025 - Current
  • Lead the Emergency Response, Logistics Planning, and Operations Planning teams, providing strategic direction for the daily activities of over 50 engineers and technicians.
  • Direct emergency track fault diagnosis and repairs with a focus on precision and speed, consistently minimizing service disruptions and upholding the highest safety standards for commuters and staff.
  • Optimize resource deployment, maintenance scheduling, and material procurement to ensure uninterrupted rail operations and asset reliability.
  • Champion and implement Kaizen initiatives and lean practices that have measurably improved operational efficiency, reduced waste, and enhanced safety metrics across the department.
  • Oversee the comprehensive management of major infrastructure projects, including large-scale noise mitigation efforts and critical track refurbishment programs.

Engineering Maintenance Manager

SMRT Trains Ltd.
01.2020 - 12.2024
  • Directed all preventive and emergency maintenance activities across multiple rail sectors, establishing protocols that ensured system reliability and rapid fault recovery following incidents.
  • Coordinated all manpower, equipment, and logistics to proactively meet operational needs and maintain system uptime, even during peak service hours.
  • Managed community relations and led the technical mitigation strategies for complex track noise complaints, a crucial aspect of maintaining public trust and operational harmony.
  • Key Achievement: Led the "Third Rail Gauging Bar Insulation" project, a groundbreaking initiative that earned the LTA Star Award, Best Kaizen Project, and Best Team Award, recognizing its significant contribution to safety and innovation.

Senior Assistant Engineer

SMRT Trains Ltd.
01.2017 - 01.2020
  • Conducted detailed track inspections and ensured readiness for daily revenue service, strictly adhering to safety protocols and operational guidelines.
  • Supported emergency response and recovery efforts during track incidents, contributing to rapid and safe service restoration.

Assistant Engineer

SMRT Trains Ltd.
01.2012 - 01.2017
  • Performed hands-on railway maintenance and emergency fault rectifications, gaining deep technical expertise while minimizing service disruptions.
  • Served as a WSQ-Certified Trainer, providing structured training and mentorship to new staff, which was vital for knowledge transfer and skill development within the team.

Senior Engineering Assistant

Showa Denko HD Pte. Ltd.
09.2007 - 06.2012
  • Managed the final testing and maintenance of complex backend automated equipment, including robotic arms, ensuring quality control and operational readiness.
  • Supervised a team of five technicians, successfully implementing 5S workplace standards to improve process efficiency and maintain a safe, organized working environment.

Education

Bachelor’s - Electrical and Electronics Engineering

University of Sunderland
Singapore MDIS Campus
01.2016

Diploma - Electronics Engineering

Republic Polytechnic
Singapore
04.2008

Skills

  • Management & Leadership: Expertise in Incident Command and Coordination, Operations Planning, Vendor & Contractor Management, Team Leadership, and structured Training (WSQ-Certified)

  • Railway Expertise: Advanced knowledge of Track Inspection, Asset Management, Fault Diagnosis, Renewal Practices, Regulatory Compliance, and Noise Mitigation strategies

  • Process Improvement: Seasoned in applying Kaizen and Lean Practices, conducting Risk Assessments, implementing Safety Management Protocols, and utilizing Data Analysis & Reporting for continuous improvement

  • Digital Tools: Advanced proficiency in MS Office (Excel, Power BI), SAP (MM Module), Ariba, SuccessFactors, RIMS, Power Apps, and SolidWorks

Accomplishments

  • Third Rail Gauging Bar Insulation: Awarded the prestigious LTA Star Award 2024 and Outstanding Team Award 2025 for this innovative project. This initiative significantly enhanced safety for maintenance personnel and improved operational efficiency, serving as a benchmark for future projects.
  • Safety & Reliability: Led teams that consistently achieved operational excellence, receiving multiple Zero > 5 Minutes Delay, Zero Safety Incident, and Zero Workplace Safety & Health Accident awards in FY24 & FY25.
  • Third Rail Safety Cover: Developed and standardized a critical safety device now used as a standard practice for all work conducted near live conductors at SMRT.
  • Training Track Refurbishment: Successfully upgraded training tracks with new materials and traction power rails to create a more realistic and effective training environment for new hires, reducing the learning curve and improving preparedness.

Timeline

Manager, Track Infrastructure Maintenance (Operations Logistics Support)

SMRT Trains Ltd.
01.2025 - Current

Engineering Maintenance Manager

SMRT Trains Ltd.
01.2020 - 12.2024

Senior Assistant Engineer

SMRT Trains Ltd.
01.2017 - 01.2020

Assistant Engineer

SMRT Trains Ltd.
01.2012 - 01.2017

Senior Engineering Assistant

Showa Denko HD Pte. Ltd.
09.2007 - 06.2012

Bachelor’s - Electrical and Electronics Engineering

University of Sunderland

Diploma - Electronics Engineering

Republic Polytechnic
Ullas RajanSection Manger