Shely E

• Enhanced productivity with custom automation tools.
• Provide virtual assistant service,IT related services, Social Media marketing Service, Chabot building and AI Automation service to individuals and SMEs
• Enhanced productivity with custom automation tools.
• Automated data processing tasks to streamline workflow.
• Implemented process automation for reducing time-consuming manual tasks.
• Conducted training sessions to end-users.

Co-Founded a company to provide IT Strategic Solutions to provide the Customers with an edge over the competitors. Spent significant amount of time and effort on Research and Development on Total Retail Solutions.

The Main Business focus is to providing the Customers with the following Total Services and Solutions :
• Retail Solutions
• Logistics Solutions
• Exhibitions Solutions
• Project Management Services
• System Development
• System Integration

Achievements:

• Developed GIC Investment Tracking System for Daiwa Securities Pte Ltd
• Designed & Developed of Enterprise Retail POS and F&B System, including backend and HQ.
• Lead the development team of 5 in Singapore. Coached & Support business partners' and customers techinical team in more than 6 countries.
• Successfully implemented across 10 countries in the region.
• Training and Implementation of In-Store plus HQ Retail System for chain of 5 Hypermarkets in Indonesia
• Training and Implementation chain of In-Store plus HQ system for 300 convenient stores in Philippines
• Training and Implementation of in-store plus HQ Retail System for chain of 30 bookstores in Malaysia
• Training and Implementation of in-store plus HQ Retail System for multiple chains of Supermarkets in Malaysia
• Training and Implementation of In-Store plus HQ Retail System for chain of 5 supermarkets plus HQ System in Papua New Guinea
• Training and Implementation more than 100 retail stores in Yangon Airport, Myanmar
• Training and Implementation more than 50 retail stores in New Delhi Airport, India
• Provided strategic direction for product development, resulting in high-quality offerings that resonated with customers'' needs and preferences.
• Recruited, interviewed and hired new staff members and developed training materials for employees.
• Facilitated entry into international markets, adapting products to meet diverse customer needs.
• Secured partnership deals with key industry players, enhancing company market presence and brand recognition.
• Delivering compelling presentations and conduct demos to prospects.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Represented organization at industry conferences and events.

• Implemented Y2K project for over 20 Cold Storage Supermarkets in Singapore
• Support the Triversity Retail System for all Cold Storage Supermarkets
• Designed & Developed Sales Reporting System for HomeFix DIY
• Designed & Developed additional reporting system for Cold Storage Supermarket Chain Stores
• Provided technical support for end-users, resolving issues promptly and effectively.
• Implemented testing procedures to improve performance, streamline processes and minimize errors in software applications.
• Developed documentation to facilitate knowledge sharing among team members and end-users
• Collaborated with upper management to drive strategy and implement new processes.
• Assessed business requirements to create solutions.
• Assisted project managers in creating accurate project timelines through careful analysis of task dependencies and resource constraints within system development initiatives.
• Improved system efficiency by analyzing and optimizing software processes.
• Reduced downtime during system upgrades by developing thorough rollout plans that minimized potential disruptions to daily operations.
• Improved systems with addition of new features and infrastructure.
• Executed successful integrations with third-party applications, expanding functionality available through core systems platforms.
• Spearheaded data migration projects, ensuring seamless transfer of information between systems.
• Gathered requirements and performed gap analysis with users.
• Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.

• Support & maintain in-house developed Exhibition Job System
• Support & maintain in-house developed Freight Forwarding System
• Support & maintain in-house developed Logistic System
  Implemented Financial Accounting System
• Negotiated contracts with vendors and suppliers, securing favorable terms for hardware acquisition and software licensing.
• Designed comprehensive training programs for employee development in new technologies, fostering a culture of continuous learning within the organization.
• Spearheaded digital transformation projects, aligning IT strategy with organizational objectives and driving innovation.

• Support & maintain in-house developed Retail System
• Support & maintain in-house developed Remittance System
• Designed & Developed Reporting System for Management

• Designed & Developed Time Attendance and Payroll System
• Designed & Developed Inventory Management System
  Support Financial Accounting System

Support & Maintain Advertising Job System