Shelly Lee
Summary
The first job for a new graduate of me was very precious, I was very grateful to my boss at that time to give me a chance to learn, through 2 years of study, I mastered the basic processes of manufacturing, had a deep understanding of the products. it was a very good foundation for the job I worked later!
The Second job. I worked for more than14 years job at Vigoss.I got married and gave birth my daughters there,gave me a lot of nice memory,I had to leave because my family move back to leave in Jiangmen.
Driven by a spirit of teamwork and a technical understanding, I excelled at Guangdong Guangzhou Vigoss Garment Co.Ltd., enhancing customer relationships and service quality.
Overview
16
16
years of professional experience
Work History
Salesmen
Guangdong Guangzhou Vigoss Garment Co.Ltd.
05.2008 - 09.2022
- Responsible for the enquiry, quotation and facilitation on the Alibaba trading platform.
- Communicate positively and accurately with customers about product requirements at the Canton Fair to facilitate orders.
- Strictly follow up the production progress, regularly report to customers and arrange shipment.
- Controlling product quality and handling customer complaints.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Merchandiser
Guangdong ZengCheng Huili Garment Co.Ltd.
04.2006 - 05.2008
- Send/receive emails, arrange new sample orders from customers,send it out after samples completion.
- Confirm the price with customer and arrange the bulk production with bulk manager.
- Control the bulk quality and arrange the shipment once the goods are ready.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Arrangement of delivery schedule tracking, collection and customer complaint issues。
Education
High School Diploma -
Hunan Changsha Zhongshan Foreign Language College
Hunan Changsha07.2006
Skills
- Customer Relationship Building
- Performance Improvement
- Technical understanding
- Customer Service
- Spirit of teamwork
Timeline
Salesmen
Guangdong Guangzhou Vigoss Garment Co.Ltd.
05.2008 - 09.2022
Merchandiser
Guangdong ZengCheng Huili Garment Co.Ltd.
04.2006 - 05.2008
High School Diploma -
Hunan Changsha Zhongshan Foreign Language College
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