Shelly Lee
Summary
The first job for a new graduate of me was very precious, I was very grateful to my boss at that time to give me a chance to learn, through 2 years of study, I mastered the basic processes of manufacturing, had a deep understanding of the products. it was a very good foundation for the job I worked later!
The Second job. I worked for more than14 years job at Vigoss.I got married and gave birth my daughters there,gave me a lot of nice memory,I had to leave because my family move back to leave in Jiangmen.
Driven by a spirit of teamwork and a technical understanding, I excelled at Guangdong Guangzhou Vigoss Garment Co.Ltd., enhancing customer relationships and service quality.
Overview
16
16
years of professional experience
Work History
Salesmen
Guangdong Guangzhou Vigoss Garment Co.Ltd.
Guangdong ZengCheng
05.2008 - 09.2022
- Responsible for the enquiry, quotation and facilitation on the Alibaba trading platform.
- Communicate positively and accurately with customers about product requirements at the Canton Fair to facilitate orders.
- Strictly follow up the production progress, regularly report to customers and arrange shipment.
- Controlling product quality and handling customer complaints.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Merchandiser
Guangdong ZengCheng Huili Garment Co.Ltd.
Guangdong Guangzhou ZengCheng
04.2006 - 05.2008
- Send/receive emails, arrange new sample orders from customers,send it out after samples completion.
- Confirm the price with customer and arrange the bulk production with bulk manager.
- Control the bulk quality and arrange the shipment once the goods are ready.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Arrangement of delivery schedule tracking, collection and customer complaint issues。
Education
High School Diploma -
Hunan Changsha Zhongshan Foreign Language College
Hunan Changsha07.2006
Skills
- Customer Relationship Building
- Performance Improvement
- Technical understanding
- Customer Service
- Spirit of teamwork
Timeline
Salesmen
Guangdong Guangzhou Vigoss Garment Co.Ltd.
05.2008 - 09.2022
Merchandiser
Guangdong ZengCheng Huili Garment Co.Ltd.
04.2006 - 05.2008
High School Diploma -
Hunan Changsha Zhongshan Foreign Language College