Sheikh Muhammad Syafiq Syafiq
Graphic Designer
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Yunomori Onsen
12.2020 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Trained new team members on company procedures, customer service and issue resolution.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Retail Sales Associate
Birkenstocks
09.2018 - 10.2020
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
Printing Assistant
Event Print
07.2019 - 09.2019
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
- Proofed all job orders, securing client approval prior to production.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Developed strong relationships with vendors to secure competitive pricing on materials while ensuring timely deliveries.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Education
Graphic Communications
ITE Collage Central
Singapore04.2015
Skills
Guest Relations
Infographics Creation
Multitasking
Adobe Creative Suite
Packaging Design
Retail Sales
Teamwork and Collaboration
Timeline
Front Desk Receptionist
Yunomori Onsen
12.2020 - Current
Printing Assistant
Event Print
07.2019 - 09.2019
Retail Sales Associate
Birkenstocks
09.2018 - 10.2020
Graphic Communications
ITE Collage Central