Sheikh Muhammad Syafiq Syafiq
Graphic Designer
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Yunomori Onsen
12.2020 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Collaborated with other departments to ensure smooth inter-departmental communication and coordination of guest needs.
- Trained new team members on company procedures, customer service and issue resolution.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Retail Sales Associate
Birkenstocks
09.2018 - 10.2020
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used in-store system to locate inventory and place special orders for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
Printing Assistant
Event Print
07.2019 - 09.2019
- Checked final products for quality and durability, ensuring high-quality and long-lasting work.
- Proofed all job orders, securing client approval prior to production.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Developed strong relationships with vendors to secure competitive pricing on materials while ensuring timely deliveries.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Education
Graphic Communications
ITE Collage Central
Singapore04.2015
Skills
Guest Relations
Timeline
Front Desk Receptionist
Yunomori Onsen
12.2020 - Current
Printing Assistant
Event Print
07.2019 - 09.2019
Retail Sales Associate
Birkenstocks
09.2018 - 10.2020
Graphic Communications
ITE Collage Central