Sheik Mohamed
Singapore
Summary
Resourceful IT Project Manager with 14 years of expertise in organizing business operations, financial oversight, and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems, and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget, and financial management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Project Manager
Tangspac Solutions (UOB Bank Ltd)
01.2020 - Current
- Requirements gathering and analysis activities on multiple business initiatives in fast-paced changing environment with stakeholders, including project and business leads
Critical Incident Manager
NTT Data Singapore, DBS Bank
04.2019 - 12.2019
- Monitoring and Reporting all the critical and non Critical applications in the Bank environment
Deputy Manager
HCL Technologies Ltd
02.2015 - 04.2019
- Accountability includes SOW, SLA, Client relationship, Delivery Management
Site Incharge
Wipro Infotech
07.2010 - 02.2015
- Functioned as a first level escalation of IT-related incidents, problems, and queries for the users of IT infrastructure (LAN / WAN and other related infrastructure)
Desktop Support & Team Lead
Nebula Computers
04.2008 - 07.2010
- First Level Escalation of IT related incidents, problems and queries for the users of Desktop and Application support
Education
MBA : International Business -
University of Greenwich
11.2022
International MBA : Information Technology -
Ulyanovsk State University
01.2014
Diploma : Electronics and Communication -
K.N.S.K Polytechnic
01.2005
Skills
- Project Management
- Financial Oversight
- Resource Procurement
- Production Schedule Adherence
- Problem Solving
- Budget and Financial Management
- Stakeholder Communication
- Team Leadership
- Cross-functional Collaboration
- Risk Management
- Vendor Coordination
- Process Improvement
- Incident Management
- IT Infrastructure Management
- Service Level Management
- Audit Compliance
- Technical Troubleshooting
- Strategic Planning
- Scrum Methodology
- Disaster Recovery Methodologies
- Change Control Processes
- Contract Management
- Project Records
- Cost Containment
- Microsoft Office Suite Expertise
- Project Drawings
- Mergers and Acquisitions Knowledge
- Systems Design IT Strategic Planning
- Conflict Management
- Presentations
- Work Breakdown Structure (WBS)
- Staff Training
- Budget Administration
- Root Cause Analysis
- Systems Installation, Configuration and Upgrading
- Microsoft Active Directory
- Systems Design Documentation
- Documentation
- Data Analytics
- Requirements Analysis
- Enterprise Architecture
- Scrum Framework
- Project Planning
- Technical Support
- Critical design review
Certification
- Certified in COBIT 5 Foundation, 2022
- Prince 2 Practitioner, 2018
- ITIL V3 Foundation Certified, 2017
- Microsoft Certified Professional (MCSA), 2012
- Cisco Certified Network Associate (CCNA), 2007
- Certified Hardware Engineer, 2007
- Certified in ADCA, 2007
- PMI Agile, HCL Internal Workshop, 2018
- Talent and Transformation Workshop, HCL Internal Workshop, 2018
Accomplishments
- Recipient of Best TAC Support Team Award from the Client Extreme Networks and Best EUC Manager Award (3 times) including the award for Excellence in Windows 10 Project during tenure with the organization.
- Award for Excellence in handling IT support during the Merger & Acquisition of Broadcom & Avago Technologies (2016) in my tenure at HCL Technologies
- Successfully completed the project of Windows 10 Migration for the client Broadcom (10k users) within 6 months.
- Service Desk & Global Account Management for Axis Bank (May 2012 – Feb 2015): Led a team of 18 engineers in installation, configuration, and maintenance of Windows 2003 domain servers (including IIS, DNS, DHCP servers) and Windows 2000, Windows XP Professional. Configured and managed Domain Controller [ADS] on Windows 2000, 2003 servers.
Languages
English
Tamil
Timeline
IT Project Manager
Tangspac Solutions (UOB Bank Ltd)
01.2020 - Current
Critical Incident Manager
NTT Data Singapore, DBS Bank
04.2019 - 12.2019
Deputy Manager
HCL Technologies Ltd
02.2015 - 04.2019
Site Incharge
Wipro Infotech
07.2010 - 02.2015
Desktop Support & Team Lead
Nebula Computers
04.2008 - 07.2010
MBA : International Business -
University of Greenwich
International MBA : Information Technology -
Ulyanovsk State University
Diploma : Electronics and Communication -
K.N.S.K Polytechnic
- Certified in COBIT 5 Foundation, 2022
- Prince 2 Practitioner, 2018
- ITIL V3 Foundation Certified, 2017
- Microsoft Certified Professional (MCSA), 2012
- Cisco Certified Network Associate (CCNA), 2007
- Certified Hardware Engineer, 2007
- Certified in ADCA, 2007
- PMI Agile, HCL Internal Workshop, 2018
- Talent and Transformation Workshop, HCL Internal Workshop, 2018
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