Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheena Yin

Summary

I got Bachelor of Business Management from Segi university and specialization course in human resource management. I got experience in human resource and customer service including solve their problem. I'd like to listen and solve people's problem, but also inspire them. I'm also like to guide and arrange.

Overview

8
8
years of professional experience

Work History

Human Resource & Administration Officer

Eric Ong & Associates Pte Ltd
02.2024 - Current
  • Payroll processing, CPF submission, Irax Tax submission
  • Assist in attendance and leave applications
  • Handle job portal, select right candidate, arrange interview for interviewer.
  • Manage appraisal programs including new staff and annual appraisal
  • Employee relations
  • Government matter including MOM, SSG, NSmen and leave claimable
  • Preparing all relevant HR letters/documents.
  • Oversee training programs

Human Resource Executive

Jackspeed Singapore Pte Ltd
09.2022 - 01.2023
  • Recruitment and selection;
  • Compensation and benefits;
  • Payroll processing;
  • Performance management; and
  • Employee relations and administration.
  • Government matter & iras tax

‑Review and align current HR strategies and policies, current system, structures and work processes for the Group;

‑Implement HR projects and initiatives;

‑Office facility management;

‑Assist the Group Chief Officer in any ad‑hoc duties;

‑Perform and undertake such duties, acts or things that are normally to be performed or undertaken in the capacity in which I'm employed from time to time;

‑Carry out additional responsibilities of my immediate superior during the latterʼs absence whilst on leave or overseas;

‑Any other duties assigned by the Management.

Trainee Management

Pu Tien Restaurant Pte Ltd, Orchard, Singapore
03.2022 - 07.2022

• Communicate with customer

• Take order and push seasonal dishes

• Solve customer problem

• Cleaning and make sure dining area all clean

Human Resource Operation

YK International Network Sdn Bhd
06.2021 - 01.2022
  • Handle payroll and SQL
  • submit petty cash payment voucher via autocount
  • Handle staff policy and discipline
  • Responsible recruitment
  • oversee staff working, attitude and behaviour
  • staff compensation and benefit
  • keep working environment health and safe
  • create poster for posting business Facebook page
  • handle company utilities and rental payment

Assistant Supervisor

Grand Imperial Restaurant Group
08.2018 - 05.2021
  • Receptionist
  • Cashier
  • plan, guide and arrange
  • Maintain Customer service and relationship
  • Communicate with customer
  • handle staff or customer problem
  • Push or promote sales
  • Closing and calculation sales report

MATHEMATICS WORKSHOP

Shangri- La
05.2017 - 05.2017

Shangri‑ la's Adopted School SK Bantayan

  • Selling food to earn money for donation
  • work together to find out strategic and complete duty

Promoter

Harrison
09.2016 - 01.2017
  • Push sales
  • Communicate with customer

Captain

Not A Cafe
01.2016 - 07.2016
  • Maintain customer service
  • Arrange and guide staff
  • Communicate with customer
  • Push sales

Education

Bachelor of Business Management (HRM)

Segi University
Petaling Jaya, Selangor
06.2021

Diploma in Business

Inti College
Putatan, Sabah
11.2018

SPM

SMJK Tiong Hua
Sandakan, Sabah
11.2015

Skills

Teamwork

Problem Solving

Flexibility

Positive Thinking

Responsibility

Communication Skill

Emotional Intelligence

Leadership

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Elementary (A2)

Timeline

Human Resource & Administration Officer

Eric Ong & Associates Pte Ltd
02.2024 - Current

Human Resource Executive

Jackspeed Singapore Pte Ltd
09.2022 - 01.2023

Trainee Management

Pu Tien Restaurant Pte Ltd, Orchard, Singapore
03.2022 - 07.2022

Human Resource Operation

YK International Network Sdn Bhd
06.2021 - 01.2022

Assistant Supervisor

Grand Imperial Restaurant Group
08.2018 - 05.2021

MATHEMATICS WORKSHOP

Shangri- La
05.2017 - 05.2017

Promoter

Harrison
09.2016 - 01.2017

Captain

Not A Cafe
01.2016 - 07.2016

Bachelor of Business Management (HRM)

Segi University

Diploma in Business

Inti College

SPM

SMJK Tiong Hua
Sheena Yin