Shazwan Aziq Rodzalee

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Answered questions about store policies and addressed customer concerns.
• Managed cash register after end of shift to balance and record accurate transactions.
• Utilized upselling techniques to promote additional products and increase sales.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
• Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
• Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Prioritized helping customers over completing other routine tasks in store.
• Developed strong rapport with customers and created positive impression of business.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

• Used POS system to process sales, returns, online orders, and gift card activations.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Collaborated with team members to accomplish sales goals and improve overall store performance.
• Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Assisted in training new employees, contributing to the development of a knowledgeable workforce.
• Printing Jersey Name/Number and performed quality control checks on finished products prior to packaging, ensuring adherence to established specifications.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained clean sales floor and straightened and faced merchandise.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Managed efficient cash register operations.

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Maintained clean sales floor and straightened and faced merchandise.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Wrapped, boxed and weighed bakery department products.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Worked effectively in fast-paced environments.
• Self-motivated, with strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with strong work ethic.
• Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
• Fostered a positive work environment by implementing employee recognition programs and regularly soliciting feedback from staff to address concerns proactively.
• Boosted revenue generation through the successful implementation of marketing strategies targeting new patient demographics.
• Optimized patient flow within the facility by analyzing current processes and implementing changes to improve efficiency.

• Enhanced community awareness about the importance of regular COVID-19 screening through informative interactions with patients during their visits.
• Aided in minimizing false negatives through precise sample collection methods that adhered closely to established guidelines.
• Helped reduce the spread of COVID-19 within the community by effectively identifying positive cases through skillful swabbing procedures.
• Promoted a positive atmosphere at the testing site by displaying friendly professionalism and providing reassurance to anxious patients.
• Demonstrated strong attention to detail when recording patient information to ensure proper follow-up measures were taken if necessary.
• Improved patient experience by efficiently conducting COVID-19 swab tests with care and professionalism.
• Supported public health initiatives by diligently performing swab tests to detect COVID-19 cases quickly and accurately.
• Stayed informed on current COVID-19 developments to adapt techniques as necessary for optimal efficiency and reliability in swabbing procedures.
• Handled sensitive information discreetly, maintaining confidentiality when discussing test results or medical history with patients at all times.
• Reduced wait times for patients by optimizing workflows within the testing facility, streamlining processes where possible.
• Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
• Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
• Operated wide range of laboratory equipment and instruments to complete analysis.
• Analyzed and interpreted data, accurately identifying and reporting laboratory results.
• Increased testing accuracy by meticulously following established protocols for specimen collection and handling.
• Contributed to a high-quality testing environment by regularly maintaining cleanliness and orderliness of workstations, equipment, and supplies.

• Entered data into system and updated customer contacts with information to keep records current.
• Expedited check-in procedures for patients, resulting in reduced wait times and improved overall experience at the clinic.
• Increased patient engagement with preventative care measures by distributing educational materials on relevant health topics during clinic visits.
• Supported clinic staff during high volume periods, adapting to a variety of tasks as needed to maintain smooth operations.
• Assisted with clinical tasks such as taking vitals and performing phlebotomy, ensuring smooth clinic operations.
• Registered new patients into computer system and verified addresses, telephone numbers and insurance information.
• Managed incoming correspondence from patients and healthcare providers, prioritizing urgent matters for timely resolution.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared and processed patient referrals and transfer requests.
• Managed office logistics by scheduling appointments, maintaining files.
• Conducted patient intake interviews, recording and documenting relevant information.
• Planned and assigned workload to 1 person nursing staff to direct patient care.

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