Shayne Low

• Actively participate in prospecting and lead qualification across diverse channels, ensuring robust pipeline for potential opportunities.

• Conduct comprehensive market research, outreach and data analysis to identify new business opportunities.

• Support the maintenance and organisation of customer relationship management (CRM) tools.

• Responsible for B2B sales operations through deal management, cross-border sales, and post sales collection processes.

• Conduct sales analysis using SFDC and Aeolus to land business insights on sales performance, forecast management and pipeline planning.

• Work cross-functionally with the Growth and Strategy team for new product launches and streamline system processes.

• Curated weekly and monthly business review decks to identify potential blockers and future action points, resulting in 55% month-over-month growth in target.

• Managed CRM strategies resulting in 40% increase in acquired customers via targeted emails in 1 month.

• Executed a dynamic social media content strategy across IG, FB, Telegram, TikTok and direct marketing channels resulting in a 2x increase in IG's engagement rate and 20% growth in total app and web sessions.

• Initiated and managed (end-to-end) ChopeDeals tactical and flash sale campaigns and executed all communications to drive new user acquisition, MAU, and GMV, achieving >100% growth during campaign periods.
• Conducted AARs and provided in-depth reports on key statistics and learnings.

• Developed brand, content, and digital marketing strategies for Singapore's leading private members' clubs and 3 upscale restaurants concepts.

• Marketing efforts resulted in an 60% increase in F&B revenue and 40% increase in membership acquisition month-on-month.

• Assisted in marketing efforts for 'Mirazur by Mandala Club' with the World's #1 Restaurant Mirazur (2019), generating 1.2M online views and multi-million revenue within a challenging 4-week timeline.

• Developed comprehensive social media strategies for a wide range of agency clients, collaborating with the creative and art teams to produce compelling social-first content.

• Managed a curated and effective shortlist of influencer and key media partnerships through data-driven insights and a keen pulse on social trends.