Skilled Business Development Manager offering 6 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Strong professional skilled in Negotiation, Customer Service, Sales & Marketing including and not limited to Social/ Digital campaigns- both online and offline.
Trained sales personnel, wields in-depth knowledge of strong interpersonal skills, and a proven track record of being dependable and proactive in meeting objectives.
Experienced in buying, traveled for Fashion weeks and various trade-shows/ showrooms (Tranoi, Man/Woman, Tomorrow, Capsule and MC2 Etc). Independent, adaptable and goal-oriented.
• Driving business development efforts in ShopBack through the various business solutions and products we offer across different business units, including and not limited to affiliate marketing, loyalty marketing and financial services
• To establish and execute the company's roadmap in acquiring key merchants through extensive case building and pitching
• Conduct market and potential clients' research for our targeted category
• Set merchant partners up for success with ShopBack through thorough understanding of our merchant's needs and expectations
• Ownership of end to end commercial process from prospecting, pitching, negotiation, objection handling and winning deals
• Accurately forecast and manage a healthy pipeline
• Using salesforce to effectively lead the sales process and craft a cadence for immaculate salesforce hygiene
• Work closely with cross functional teams including marketing, relationships, operations, legal and tech in the process
• Contributing ideas and driving initiatives to scale merchant adoption rate
Key merchants:
• Shiseido Group
• L'OCCITANE
• Valiram Group - Bath & Body Works, Victoria Secret, Michael Kors, Steve Madden
• Benjamin Barker
• FJ Benjamin Group - Superdry, La Senza, Pretty Ballerinas
• Local Small and Budding Businesses - Lovet, ByCaxs, I'minxx, Style Soiree, All Would Envy, The Editor's Market
• Obtain key insights through cross collaborating closely with both internal and external stakeholders, to identify new business opportunities for Lazada Singapore
• Identify, reach out and negotiate with key brands to acquire new business opportunities and sellers on Lazada
• Consult, troubleshoot and recommend marketing and logistical requirements together with stakeholders and partners to enable brands and merchants succeed on Lazada
• Build effective internal processes and downstream flows for incoming sellers for maximum conversion and performance growth
• Lead initiatives that drives innovation and impact in new business areas with focus on yearly key battles
• Manage own P&L with planned budget to achieve overall business plan
• Identify opportunities, new clients and campaigns to strengthen business portfolio; Develop business for the agency by birthing effective ideas and strategic business proposals aimed at driving the Client's business forward
• Lead the agency's campaigns; Spearheading award-winning projects and events for clients leading into the dynamic landscape- Online and Offline
• Take the lead in building and up-keeping a strong and trusting relationships with all levels of Clients
• Building a high-performance team, by managing & mentoring various account teams spanning different projects concurrently
• Scale business by generating more revenue stream through introduction of new services, solutions catering to clients' requirements
Key Achievements:
• Pernod Ricard Singapore
• Spa-Espirit Group
• Estee Lauder Companies
• Shiseido Group
Other notable clients include: Häagen-Dazs, Hawley & Hazel Chemical Co., COMO Shambhala, Casio, Garmin and Gentle Monster