Shawn Lee
Summary
An experienced Strata Manager with extensive real estate knowledge and proven expertise in contract management and exceptional customer service, complemented by a Specialist Certificate in Strata Property Management. Adept at resolving resident concerns and leading teams, ensuring operational excellence in property management.
Overview
17
17
years of professional experience
Work History
Strata Residential Manager (Roving)
Savills Property Management Pte Ltd
08.2025 - Current
- Responsible for the daily operations of the estate as covering manager
- Conduct regular property inspections to identify maintenance needs.
- Provide exceptional customer service to owners, and tenants.
- Review all contracts, agreements, and insurance before expiry.
- Manages external contractors and service providers.
- Attends to all residents' concerns and feedback to resolve them.
- Conduct Council meetings, prepare the agenda, and draft the minutes.
Senior Property Executive
ETC Property Management Pte Ltd
03.2023 - 06.2025
- Responsible for the daily operations of the estate.
- Manages issues such as seepages and common area maintenance.
- Review all contracts, agreements, and insurance upon expiry.
- Manages external contractors and service providers.
- Attend to residents' concerns and feedback, and resolve them in a systematic way.
- Involved in council meetings, preparation of the agenda, and drafting of minutes.
Property Executive
Chambers International
11.2021 - 02.2023
- Assist the condo manager with daily operations.
- Manages external contractors and service providers.
- Attend to all residents' concerns and feedback, and resolve them.
- Involved in council meetings and helping the CM to draft minutes.
Swabbing Operations Supervisor (Temp)
Health Promotion Board
05.2020 - 06.2021
- Managing COVID-19 swab operations by working together with the Ministry of Health staff islandwide.
Senior Station Manager
SMRT Trains Ltd
02.2010 - 10.2019
- Manages MRT stations' daily and nightly operations.
- Manage a team of assistant station managers and other staff.
- Crisis Management for train breakdowns and disruptions.
Aircraft Technician (Base Maintenance)
SIA Engineering Company
08.2008 - 09.2009
- Conducted routine inspections and maintenance of aircraft systems to ensure operational safety and compliance.
- Diagnosed mechanical issues using specialized tools and equipment, enhancing troubleshooting accuracy.
- Collaborated with engineering teams to implement modifications in accordance with regulatory standards.
- Mentored junior technicians, providing guidance on best practices for aircraft repair and maintenance tasks.
Education
Diploma - Electronics And Computer Engineering
Ngee Ann Polytechnic
Skills
- Specialist Certificate in Strata Property Management
- Fire Safety Manager
(Real Estate and Construction Academy)
(Ngee Ann Polytechnic)
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Strata Residential Manager (Roving)
Savills Property Management Pte Ltd
08.2025 - Current
Senior Property Executive
ETC Property Management Pte Ltd
03.2023 - 06.2025
Property Executive
Chambers International
11.2021 - 02.2023
Swabbing Operations Supervisor (Temp)
Health Promotion Board
05.2020 - 06.2021
Senior Station Manager
SMRT Trains Ltd
02.2010 - 10.2019
Aircraft Technician (Base Maintenance)
SIA Engineering Company
08.2008 - 09.2009
Diploma - Electronics And Computer Engineering
Ngee Ann Polytechnic