Shashi Jha
General Manager
Singapore
Summary
MIT-certified Digital Transformation Expert, Data & AI Strategist, and Enterprise Architect, specializing in AI-driven business transformation, data security, and scalable architecture. 15+ years of global leadership experience in the IT industry and has successfully led AI and data-driven initiatives, transformed backbone applications and modernizing enterprise systems. systems with secure, scalable architectures. Her expertise includes building high-performing data and AI teams, implementing AI-driven automation, and ensuring robust security frameworks for enterprise-wide digitalization.
Overview
15
15
years of professional experience
18
18
Markets with strong teams
9
9
Digital Transformation experties
5
5
Data & AI
Work History
General Manager
Mercedes Benz Cars
08.2022 - Current
- Leading a high-performing Data & AI team across 18 countries
- Owned and developed data infrastructure, data products, and data objects across 18 markets
- Specialized in multiple domains of Digital transformation, Data, AI, Sales, After-sales, and Marketing Data
- Designed and implemented a scalable, high-performance infrastructure supporting real-time streaming, 1,000+ reports, and multiple AI projects across global time zones, ensuring seamless data processing and insights delivery
- Orchestrated the delivery of 60+ data products, 150+ KPIs, and multiple high-impact use cases, enabling data-driven decision-making and business growth
- Implemented a comprehensive data strategy for MB AG, leveraging benchmarking technology and the latest data stack to enhance efficiency, scalability, and data-driven decision-making
- Led a dealer management system proposal, ensuring transparency and operational efficiency
- Led budget planning, security management, audit, and governance for Data and PII data to ensuring financial efficiency, regulatory compliance, and robust protection
- Owned end-to-end AI product strategy and execution, leveraging cutting-edge technologies such as semantic modeling and GPT-4, Nexus etc
- Drove innovation through AI-powered insights, enabling data-driven decision-making and business growth
Sr. Manager IT & Acting CIO
Daimler Truck China
11.2020 - 07.2022
- Company Overview: Mercedes Benz
- Acting CIO (Jan 2021 - Oct 2021) for Daimler Truck China
- Established IT strategy and infrastructure for a newly formed Daimler Truck organization
- Led data security, ISO compliance, and technology stack optimization
- Managed R&D data migration strategy and implementation
- Developed connectivity services (API, Micro-gateways) for end customers
- Defined omnichannel blueprint for after-sales solutions
- Mercedes Benz
Manager IT
Daimler Greater China
08.2013 - 10.2020
- Company Overview: Mercedes Benz
- Led Digital Touchpoint & Customer Digitalization projects
- Project lead for OneDNA (data analytics framework for lead generation)
- Led MercedesMe & MeClub projects for customer loyalty and digital experience
- Defined IT strategy for end-to-end digital marketing platforms
- Served as Enterprise Architect, maintaining IT governance and compliance
- Mercedes Benz
Project Manager
MeTech
01.2012 - 07.2013
- Company Overview: Startup
- Led IT demand and supplier management processes
- Established cross-team collaboration models
- Startup
Process Consultant
Parimi Consultancy
02.2008 - 08.2010
- Company Overview: Client: IBM & Lenovo
- Developed & implemented end-to-end procurement processes
- Trained clients on project management methodologies
- Client: IBM & Lenovo
Education
Post Graduate Diploma - Marketing & Supply Chain
Business Management
Bachelor of Engineering - undefined
Information Technology
Skills
- AI-Driven Business Transformation
- Digital Transformation & IT Strategy
- Big Data & Data Analytics
- Cloud & DevOps Infrastructure
- Enterprise Architecture & Governance
- Cybersecurity & Data Security
- AI Automation & Machine Learning
- Stakeholder & C-Level Engagement
- Leadership & Team Development
Accomplishments
✔ Orchestrated digital transformation for 18 markets, delivering 60+ AI-driven data products.
✔ Developed and deployed 150+ KPIs, enabling data-driven decision-making at scale.
✔ Implemented a comprehensive AI strategy, integrating GPT-4 & cutting-edge semantic modeling.
✔ Spearheaded real-time data streaming solutions, ensuring seamless insights delivery.
✔ Led cross-functional teams to drive AI-driven customer experience enhancements.
✔ Established a dealer management system, improving operational transparency & efficiency.
✔ Championed security compliance, successfully governing PII data & IT infrastructure.
✔ Influenced senior leadership through data-driven insights and strategic vision.
✔ Optimized digital marketing & engagement platforms, increasing lead conversion & retention.
✔ Pioneered AI-powered predictive analytics, ensuring proactive customer engagement.
Certification
- Safe 6
- Agile Product Management
- Agile Scrum Master ,
On Going
- data bricks and
- AWS AI driven
Timeline
General Manager
Mercedes Benz Cars
08.2022 - Current
Sr. Manager IT & Acting CIO
Daimler Truck China
11.2020 - 07.2022
Manager IT
Daimler Greater China
08.2013 - 10.2020
Project Manager
MeTech
01.2012 - 07.2013
Process Consultant
Parimi Consultancy
02.2008 - 08.2010
Bachelor of Engineering - undefined
Information Technology
Post Graduate Diploma - Marketing & Supply Chain
Business Management
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