Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
3
3
years of professional experience
1
1
Language
Work History
Hotel Receptionist
Hotel Millesime
01.2021 - 09.2022
Collected room deposits, fees, and payments.
Completed late check-ins and directed guests to rooms and facilities.
Answered phone within Number minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Clinic Assistant
Policlinic Penawar Johor Bahru
11.2022 - 12.2022
Creating a positive experience by welcoming and assisting clinic patients
Preparing patient files by obtaining personal and health information
Maintaining patient data records for evaluation and health insurance purposes
Performing minor diagnostic tests and procedures as directed by healthcare professionals.
Accepted cash payments, adjusted balances and submitted records to accounting.
Passenger Service Agent
Airasia Changi Airport
01.2023 - Current
Tagged baggage and routed to appropriate location for loading and screening.
Announced flight status updates and information about gate changes over PA system.
Checked in luggage and confirmed all carry-on items met federal guidelines.
Oversaw ticketing, gate and ramp services.
Education
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SPM, SMK METHODIST
01.2014 - 12 2018
Skills
Technical skills: computer skills, programming languages, social media, andundefined
Front office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotelFront office ( Receptionist ) & supervisor at OZO Hotel / Cordial hotel / Joy hotel / Diamond capsule hotel / The muse hotel / House 377 hotel / NL hotel / Max hotel / Downtown hotel