Sharon Tan
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Inside Sales Team Lead
Quantum Consultancy Services Pte Ltd
03.2024 - Current
- Mentored junior staff members, fostering a supportive work environment that encouraged professional growth.
- Conducted regular performance reviews for Inside Sales Team Members, identifying areas for improvement and providing constructive feedback.
- Organized monthly team meetings to discuss objectives, review progress toward goals, share best practices.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
Inside Sales Executive
Quantum Consultancy Services Pte Ltd
08.2019 - 02.2024
- Developed persuasive sales techniques to convert inquiries into closed deals, boosting company profits.
- Efficiently managed high volume of inbound leads, prioritizing responses based on potential revenue generation.
- Developed and implemented sales strategies to increase revenue.
- Collaborated with various departments within the organization to address customer issues or concerns promptly, fostering long-lasting business relationships built on trust and satisfaction.
- Boosted customer satisfaction by providing timely and accurate information about products, pricing, and promotions.
Print Management Executive
Dominie Press Pte Ltd
09.2017 - 03.2019
- Manage approximate 15 jobs process per month and ensure quality control is carried out in job processes and finished products
- Closely follow up on jobs to ensure on time deliveries and keep client posted on process update
- Established strong relationship with customer and internal team
- Checking on certain material pricing and negotiate pricing with supplier directly
- Purchase and reserve certain material with supplier directly.
Sales Executive
Chuan Kok Hardware & Machinery Pte Ltd
09.2016 - 08.2017
- Provide sales quotations and follow up closely with clients
- Provide expert advice and solve problem for clients
- Bring joy and build strong relationships with existing clients
- Phone call to lapsed client and build relationship with them
- Work in terms to develop sales strategies
- Coordinate delivery with logistics department.
Education
Bachelor of Technology Management: Production and Operation -
University of Tun Hussein Onn Malaysia
Batu Pahat, Johor10.2016
Malaysian Higher School Certificate (STPM): Art -
S. M. K. Infant Jesus Convent
12.2011
Skills
- Customer Relationship Building
- Sales strategy development
- Sales Tracking
- Revenue Forecasting
- Teamwork and Collaboration
- Problem-Solving
Languages
English
Mandarin
Malay
ADDITIONAL INFORMATION
- Age: 32 Years Old
- Nationality: Malaysian (Singapore PR)
- Current Salary: SGD 4,900.00 ; Expected Salary: SGD 6,500.00
References
- Yvonne Chai, Quantum Consultancy Services Pte Ltd, +65 9799 2793
- Junny Saw, Dominie Press Pte Ltd, +65 9817 0611
- Frendy Hii, Chuan Kok Hardware & Machinery Pte Ltd, +65 9386 8330
Timeline
Inside Sales Team Lead
Quantum Consultancy Services Pte Ltd
03.2024 - Current
Inside Sales Executive
Quantum Consultancy Services Pte Ltd
08.2019 - 02.2024
Print Management Executive
Dominie Press Pte Ltd
09.2017 - 03.2019
Sales Executive
Chuan Kok Hardware & Machinery Pte Ltd
09.2016 - 08.2017
Bachelor of Technology Management: Production and Operation -
University of Tun Hussein Onn Malaysia
Malaysian Higher School Certificate (STPM): Art -
S. M. K. Infant Jesus Convent
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