Sharon Ng
Singapore
Summary
Seasoned Operations Manager and talented leader with [Number] years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Operations Manager
Swiss Precision Industries Pte Ltd
01.2021 - 02.2024
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
Materials Manager
Swiss Precision Industries Pte Ltd
07.2010 - 06.2016
- Enhanced inventory management by implementing a demand forecasting system.
- Reduced lead times for critical materials through strategic supplier partnerships.
- Improved warehouse efficiency with the introduction of an advanced storage and retrieval system.
- Streamlined procurement processes, resulting in cost savings and increased operational efficiency.
- Enhanced raw materials inventory management by implementing efficient tracking and monitoring systems.
- Reduced lead times and maintained optimal stock levels by coordinating with suppliers on a regular basis.
- Developed strong relationships with vendors, ensuring timely deliveries and high-quality products.
- Streamlined procurement processes for raw materials, resulting in cost savings and improved efficiency.
- Collaborated with production team to forecast material requirements accurately, avoiding shortages or delays in manufacturing.
- Negotiated competitive pricing agreements with suppliers, contributing to overall cost reduction efforts.
- Implemented sustainable sourcing practices to promote environmentally responsible supply chain management.
- Coordinated cross-functional teams to address any issues related to raw material availability or quality concerns promptly.
- Monitored market trends and adjusted purchasing strategies accordingly, mitigating potential risks associated with fluctuating prices or supply shortages.
- Optimized warehouse space utilization by implementing effective storage solutions for various types of raw materials.
- Managed the disposal of waste materials in an environmentally compliant manner, minimizing the company''s environmental footprint.
- Evaluated supplier performance regularly, ensuring continuous improvement in product quality and service delivery standards.
- Established contingency plans for addressing potential disruptions in the supply chain due to unforeseen events such as natural disasters or geopolitical issues.
- Performed regular audits of inventory records and reconciled discrepancies to maintain accurate data on raw material stock levels.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Negotiated pricing and terms with vendors to secure best value for company.
- Developed and tracked metrics to measure supplier performance and cost savings.
- Identified opportunities to reduce lead times and improve inventory management.
Materials Manager
Microcircuit Technology (S) Pte Ltd
01.2008 - 06.2010
- Enhanced inventory management by implementing a demand forecasting system.
- Reduced lead times for critical materials through strategic supplier partnerships.
- Improved warehouse efficiency with the introduction of an advanced storage and retrieval system.
- Developed comprehensive supplier performance metrics to ensure continuous improvement in service levels and product quality.
- Streamlined procurement processes, resulting in cost savings and increased operational efficiency.
- Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
- Introduced lean manufacturing principles into the materials management process, reducing waste and improving efficiency across the organization.
- Coordinated with production planning teams to ensure timely availability of raw materials required for scheduled productions runs.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Materials Manager
Crescendos MEC Pte Ltd
01.1993 - 01.2008
- Enhanced inventory management by implementing a demand forecasting system.
- Reduced lead times for critical materials through strategic supplier partnerships.
- Improved warehouse efficiency with the introduction of an advanced storage and retrieval system.
- Streamlined procurement processes, resulting in cost savings and increased operational efficiency.
- Developed comprehensive supplier performance metrics to ensure continuous improvement in service levels and product quality.
- Managed cross-functional teams for successful implementation of new materials management initiatives.
- Negotiated favorable contract terms with suppliers, reducing costs without compromising on quality or delivery timeframes.
- Conducted regular inventory audits to maintain accurate stock levels and minimize excess or obsolete inventory.
- Coordinated with production planning teams to ensure timely availability of raw materials required for scheduled productions runs.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Negotiated pricing and terms with vendors to secure best value for company.
Planning and Purchasing Manager
Crescendas MEC Pte Ltd
01.1991 - 12.1992
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Streamlined procurement processes for increased efficiency and reduced lead times.
- Managed supplier relationships to ensure timely delivery of products and services.
- Implemented strategic sourcing initiatives, reducing overall purchasing costs.
- Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Sourced vendors, built relationships, and negotiated prices.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Negotiated pricing and terms with vendors to secure best value for company.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Increased production efficiency by streamlining planning processes and implementing data-driven decision-making tools.
- Reduced lead times for product deliveries through effective scheduling and resource allocation adjustments.
- Conducted thorough capacity analyses determining optimal levels of staffing, equipment, and materials ensuring the ability to meet fluctuating demand.
- Coordinated with logistics teams for timely distribution of finished goods minimizing transportation costs and maximizing customer satisfaction.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Improved inventory management practices, resulting in reduced waste and optimized stock levels.
- Implemented process improvements that increased overall manufacturing capacity without sacrificing quality or safety standards.
- Managed a team of planners, providing guidance, mentoring, and support to ensure their professional development and success in meeting departmental goals.
Education
No Degree - Business Administration
Singapore Institute of Management
Singapore 05.1991
No Degree - International Supply Chain Management
Singapore Institute of Materials Management
Singapore08.1989
Bachelor of Science - Chemistry And Mathematics
National University of Singapore
Singapore06.1986
Skills
- Customer Service
- Performance reporting
- Production
- Inventory Management
- Process Improvement
- Supply Chain Management
- Problem-Solving
- Continuous improvements
- Cost Reduction
- Warehouse Operations
- Operational Efficiency
- Vendor Sourcing
- Operations Monitoring
- Inventory Control
Languages
English
Upper intermediate
B2
Chinese (Mandarin)
Beginner (A1)
Timeline
Operations Manager
Swiss Precision Industries Pte Ltd
01.2021 - 02.2024
Materials Manager
Swiss Precision Industries Pte Ltd
07.2010 - 06.2016
Materials Manager
Microcircuit Technology (S) Pte Ltd
01.2008 - 06.2010
Materials Manager
Crescendos MEC Pte Ltd
01.1993 - 01.2008
Planning and Purchasing Manager
Crescendas MEC Pte Ltd
01.1991 - 12.1992
No Degree - Business Administration
Singapore Institute of Management
No Degree - International Supply Chain Management
Singapore Institute of Materials Management
Bachelor of Science - Chemistry And Mathematics
National University of Singapore
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