Sharon Haridas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Knowledgeable and dedicated customer service professional with extensive experience in Food and Beverage industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
31
31
years of professional experience
Work History
Food and Beverage Supervisor
Pentagon Group Pte Ltd
07.2022 - Current
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
- Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
Cabin Crew Supervisor
Singapore Airlines Pte Ltd.
02.1993 - 01.2022
- Maintained current knowledge of personnel strengths, completed training and tactical knowledge to effectively coordinate strategic and tactical plans.
- Managed accurate and efficient unit paperwork and current personnel files.
- Assessed and responsively adjusted to dynamic field conditions to provide personnel with clear and strategic leadership.
- Oversaw routine and unplanned security searches, as well as facility and grounds patrols, to protect personnel and assets.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
No Degree -
Pei Cai Secondary School
Serangoon North Ave 2 10.1988
Skills
- Daily Food Preparation
- Flexible and Adaptable
- Customer Service
- Self-Motivated
- Excellent work ethic
- Good listening skills
- Responsible
- Complaint resolution
- Prioritization
- Building rapport
- Staff Supervision
- Coaching and Mentoring
Timeline
Food and Beverage Supervisor
Pentagon Group Pte Ltd
07.2022 - Current
Cabin Crew Supervisor
Singapore Airlines Pte Ltd.
02.1993 - 01.2022
No Degree -
Pei Cai Secondary School
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