Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Sharon Ang

Sharon Ang

Summary

Operations Manager with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Operations Manager

Transnational Supply Chain Logistics Pte Ltd
04.2021 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Assistant Logistics Manager

Comfort Delgro Engineerjng Pte Ltd
06.2018 - 04.2021
  • Monitored logistics performance and identified improvement opportunities.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Directed shipping and receiving of wide range of products daily.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Led third-party vendors in achieving delivery time and cost targets.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.

Warehouse Manager

Coherent Singapore Pte Ltd
01.2013 - 05.2018
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Developed safety programs to protect workers and reduce injuries.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.

Education

Advance Diploma - Bussiness Administration

Aventis School of Management
Singapore
06.2015

Skills

  • Policy and Procedure Implementation
  • Project Development
  • Supply Chain Distribution
  • Business Process Re-Engineering
  • Cost Containment
  • Systems Implementations
  • Project Management
  • SAP Expertise
  • Oracle Database Management
  • Staff Training
  • Process Improvement
  • Purchasing and Procurement
  • Continuous Improvements
  • Warehouse Operations
  • Inventory Control
  • Contract Administration
  • Employee Motivation
  • Cross-Functional Communication
  • Microsoft Office Expertise

Timeline

Operations Manager

Transnational Supply Chain Logistics Pte Ltd
04.2021 - Current

Assistant Logistics Manager

Comfort Delgro Engineerjng Pte Ltd
06.2018 - 04.2021

Warehouse Manager

Coherent Singapore Pte Ltd
01.2013 - 05.2018

Advance Diploma - Bussiness Administration

Aventis School of Management
Sharon Ang