Sharmaine Buan
Tanauan
Summary
Dynamic leader with a proven track record at Goddelights Cakes and Pastries and Collins Aerospace Philippines, excelling in customer relations and production planning. Spearheaded initiatives to slash costs and enhance efficiency, achieving significant growth and customer satisfaction. Expert in team collaboration and implementing lean manufacturing principles, driving productivity and profitability.
Overview
5
5
years of professional experience
Work History
Senior Cake Decorator
Baker's Brew
6 Jln Tampang, Singapore 758950
11.2024 - Current
- Designed specialty cakes for weddings, birthdays, and graduations.
- Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Company Owner
Goddelights Cakes and Pastries
San Fernando Malvar Batangas Philippines
08.2022 - 11.2024
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
- Managed daily operations efficiently while maintaining high-quality standards in all aspects of the business.
- Hired, trained and managed staff to cultivate productive and efficient workforce.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Resolved customer service issues with timely and professional resolutions.
- Increased company growth by strategically developing and implementing effective business plans.
- Enhanced customer satisfaction with timely and professional communication, addressing concerns and resolving issues promptly.
- Reduced overhead costs by identifying inefficiencies in operational processes, reorganizing teams when necessary for better outcomes.
Production Planner
Collins Aerospace Philippines
Lot 18 Third Street, First Phil Ind. Park, Tanauan
06.2020 - 07.2021
- Developed, released and monitored daily schedules to foster on-time completion of finished products.
- Customized SAP production planning and detailed scheduling tools to support factory production initiatives.
- Employed accurate forecasting to increase efficiency and reduce waste.
- Maintained clear communication channels between departments to ensure smooth coordination during the production process.
- Optimized inventory levels with accurate forecasting and demand planning techniques.
- Reduced waste in the manufacturing process through careful analysis and continuous improvement efforts.
- Ensured timely delivery of products by closely monitoring progress and adjusting plans as needed.
- Implemented lean manufacturing principles to reduce waste, improve efficiency, and increase overall productivity.
- Reduced downtime and increased production capacity with strong maintenance plans.
Education
Graduate Certificate - Pastry & Culinary
Academy of Pastry & Culinary Arts ( APCA )
Philippines01-2024
Bachelor of Science - Industrial Engineering
Batangas State University – Malvar Campus
Philippines01-2020
Skills
- Customer relations
- Team collaboration
- Personnel management
- Production planning
- Cost reduction
- Root-cause analysis
- 5S methodology
- Safety enforcement
- Marketing
- Marketing expertise
- Cake decoration
- Food handling safety
Timeline
Senior Cake Decorator
Baker's Brew
11.2024 - Current
Company Owner
Goddelights Cakes and Pastries
08.2022 - 11.2024
Production Planner
Collins Aerospace Philippines
06.2020 - 07.2021
Graduate Certificate - Pastry & Culinary
Academy of Pastry & Culinary Arts ( APCA )
Bachelor of Science - Industrial Engineering
Batangas State University – Malvar Campus