Sharmagne Herbilla
Waitress
Summary
Ambitious Head Waitress with 4 years of experience serving in nourishment establishments. Proven history of inspiring positivity and productivity in employees. Dedicated to dynamic leadership and top-of-the-line customer service.
Overview
6
6
years of professional experience
Work History
Waitress Supervisor
TAYINGO Restaurant
10.2018 - 06.2022
- Provided detailed daily reports on sales figures resulting in better financial planning and budgeting.
- Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Service Crew Member
McDonald's Restaurant
12.2016 - 05.2017
- Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Maintained a clean and organized work environment for improved customer experiences.
Education
Hotel Restaurant Management - Food Services Management
Advancec Central College
Philippine San Jose Antique 04.2001 -
High School Diploma -
St. Vincent High School of San Remigio
Philippine San Jose Antique 04.2001 -
Skills
Order Accuracy
Sales Promotion
Complaint Handling
Computer Litarate
Timeline
Waitress Supervisor
TAYINGO Restaurant
10.2018 - 06.2022
Service Crew Member
McDonald's Restaurant
12.2016 - 05.2017
Hotel Restaurant Management - Food Services Management
Advancec Central College
04.2001 -
High School Diploma -
St. Vincent High School of San Remigio
04.2001 -