Sharifah Nur Suhaila Binte Syed Alwi

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Emptied trashcans and transported waste to collection areas.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Provided assistance to other staff members with cleaning of difficult areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
• Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
• Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
• Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
• Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
• Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
• Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
• Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
• Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
• Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
• Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.

• Issuing of summons to illegal parking vehicles.

• Checking of parking coupons.

• Handle complains of vehicles parking which is obstructing the way. Issuing summons on the vehicles.

To

• Continuously refined serving techniques to adhere to industry standards while delivering top-notch guest experiences.
• Resolved customer complaints in a professional manner, resulting in satisfied guests and minimizing negative feedback.
• Contributed to increased team efficiency by effectively communicating with fellow servers and support staff.
• Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.
• Maintained a clean and organized dining area, enhancing overall guest experience.
• Mastered menu knowledge to provide informed recommendations, leading to increased upselling opportunities.
• Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
• Streamlined food delivery process, ensuring timely and accurate order completion for guests.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.

• Assisted in maintaining a clean and organized dining area, ensuring a pleasant atmosphere for guests.
• Boosted customer loyalty through friendly interactions and genuine care for their dining experience.
• Ensured food safety compliance by properly handling, storing, and serving food items according to established guidelines.