Sharifah Khaliesah Syed Hassan
Summary
Proactive Operations Crew Member with internship and casual staff experience, skilled in team communication, safety oversight, and task efficiency. Proven ability to manage crews, foster positive work environments, and quickly adapt to new roles. Committed to maintaining clean, safe workspaces and delivering excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Crew Member
Mega Adventure Singapore
02.2020 - Current
- Maintained open communication lines between crew members and supervisors to address concerns or suggestions promptly.
- Developed strong working relationships with colleagues, fostering a cohesive and supportive team environment.
- Went through IC training to learn how to be in charge of the station and how to manage my crew and oversee their work.
- Went through rescue training on how to assist guest and rescue them when they are stuck or in need of help on the obstacle course
- Completed assigned tasks efficiently while adhering to SOP.
Internship Student
Gardens By The Bay
09.2023 - 02.2024
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Demonstrated adaptability by quickly learning new techniques as required for different assignments and different roles.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Went through on the job IC Training, learning how to manage my own pool of staff and ensuring they run the operations smoothly throughout the shift.
Casual Staff
Far East Organization Children's Garden
12.2017 - 03.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Oversee the safety of the children to ensure they abide by the rules when in the theme park.
Education
Diploma In Hospitality And Tourism Management -
Temasek Polytechnic
05.2024
Higher NITEC in Leisure Travel Operations -
ITE College West
04.2020
Skills
- Efficient multitasking
- Proactive mindset
- Cross-Functional Teamwork
- Teamwork and Collaboration
Certification
- CCA Merit Awards
- Peter Lim Scholarship
- Sports Colours Award for representing Singapore in International Competition for Football (U14,16)
- EAGLES Award
Hobbies
My hobbies are Football and Floorball in which I play in a Club for both sports. For Floorball, I play for Tampines Floorball Club and is currently competing in Singapore Floorball League Division 1. As for Football, I play for Kaki Bukit Sc and will be participating in Womens National League.
Timeline
Internship Student
Gardens By The Bay
09.2023 - 02.2024
Operations Crew Member
Mega Adventure Singapore
02.2020 - Current
Casual Staff
Far East Organization Children's Garden
12.2017 - 03.2018
Diploma In Hospitality And Tourism Management -
Temasek Polytechnic
Higher NITEC in Leisure Travel Operations -
ITE College West
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