Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
SHARIFAH WAN ZAHARAH BINTE MOHAMMED SULAIMAN

SHARIFAH WAN ZAHARAH BINTE MOHAMMED SULAIMAN

Singapore

Summary

Skilled at experiencing Customer Service for 4+ years in the industry. Potential for providing product knowledge well and managing the best service. Managed good relationships between colleagues and customers.

Personal Skills - Good in Communication & Good Team Player Technical Skills - Software Application & Retail Operations

Overview

7
7
years of professional experience

Work History

Patient Service Associate

National Health Group Polyclinic
11.2024 - Current
  • Operated administrative knowledge in sustaining the clinics procedure. Registered patients with verification before check-ins. Booking of appointments when needed.
  • Attended unwell patients when emergency occurs. Offered simple, clear explanations to assist patients understand clinic policies.
  • Followed protocols to safeguard confidentiality of patient records.
  • Facilitated communication between patients and various departments' staff before transferring of patients.
  • Assisted doctors in chaperone duties or translations for patients. Prepared equipments in rooms before doctors start calls in patients.

Kitchen Crew

Ryo Yakiniku
01.2022 - 03.2024
  • - Food Safety Course Level 1
  • -Assigned as Kitchen Lead during operations in prepping the foods before serving customers. Checking stocks before opening and closing.
  • Counter cashier for daily sales. Housekeeping every End-Of-Day.
  • -Teaching new workers and supervising them.

Retail Assistant

Watsons
12.2020 - 08.2022
  • Assisted customers and serving by providing the best satisfaction.
  • Merchandise arrangements based on first-in-first-out and stock up when necessary.
  • Maintained the cleanliness in the store for the opening and closing shifts.
  • Managed cashier counter accurately during shifts.
  • Up-selling relatable item purchased.
  • Receiving and returning products used by the scanner.

Retail Assistant (Internship)

Watsons
07.2020 - 11.2020
  • Assisted customers and serving by providing the best satisfaction.
  • Merchandise arrangement based on first-in-first-out and stock up when necessary.
  • Maintained the cleanliness in the store for the opening and closing shifts.
  • Managed cashier counter accurately during shifts.
  • Up-selling during promotion seasons.

Retail Assistant

Giordano
10.2018 - 01.2019
  • Experienced at assisting customers and serving by providing the best satisfaction.
  • Arranged merchandise based on first-in-first-out.
  • The cleanliness in store for the opening and closing shifts.

Education

NITEC - Retail Services

ITE College Central
12.2021

GCE "N" LEVEL - undefined

Northland Secondary School
12.2017

PSLE - undefined

Xishan Primary School
12.2013

Skills

  • Teamwork
  • Communication
  • Problem-solving
  • Leadership
  • Time management
  • Work ethic
  • Attention to detail
  • Adaptability
  • Good in Communication
  • Good Team Player
  • Software Application
  • Retail Operations

Personal Information

  • ID Number: T0132254G
  • Date of Birth: 10/20/01
  • Nationality: Singaporean

Languages

English
Malay

Timeline

Patient Service Associate

National Health Group Polyclinic
11.2024 - Current

Kitchen Crew

Ryo Yakiniku
01.2022 - 03.2024

Retail Assistant

Watsons
12.2020 - 08.2022

Retail Assistant (Internship)

Watsons
07.2020 - 11.2020

Retail Assistant

Giordano
10.2018 - 01.2019

GCE "N" LEVEL - undefined

Northland Secondary School

PSLE - undefined

Xishan Primary School

NITEC - Retail Services

ITE College Central

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SHARIFAH WAN ZAHARAH BINTE MOHAMMED SULAIMAN