Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Sharifah Firdhah Al-Attas

Summary

I am a diligent associate with a proven track record in fostering client relationships and managing volunteer support. Skilled in crisis management and empathetic communication, I effectively planned engaging youth programmes, enhancing well-being and participation. I am committed to being present for clients while crafting suitable intervention plans for them.

Overview

3
3
years of professional experience

Work History

Programme Associate

Allkin Singapore
09.2023 - Current
  • Assist with the planning, operations and coordination of programmes under the Children Department.
  • Establish rapport with clients through fostering ongoing relationships built on trust and respect.
  • Provide support in volunteer management.
  • Provide support in managing children and attend to their needs.

Youth Work Intern

Singapore Children's Society @ RoundBox
09.2024 - 12.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Planned programmes for youths based on their interests and integrate the Socio-Emotional Learning Framework in the programmes by carrying out interest checks and keep up with trends on what youths commonly can improve in.
  • Carried out supportive counselling to check in on the youths' well-being and bring up necessary matters to my supervisor.
  • Assist in recording case-notes using the CANS toolkit.
  • Gained valuable experience working and, applied learned concepts directly into relevant situations.

Social Work Intern

PPIS FSC (East)
01.2024 - 03.2024
  • Managed casework by assisting in recording case notes and social reports timely.
  • Managed Intake and Referral (I&R) through phone calls and attended to the client
  • Provided in support during counselling sessions by assisting in childminding.
  • Briefed Social Workers on I&R cases during weekly meetings by preparing clients' genogram and intake forms.

Private Tuition Teacher

Self-Employed
02.2022 - 12.2023
  • Patiently coached primary and secondary schools students in Mathematics, Science/Chemistry, and Malay.
  • Planned lessons tailored to fit the needs and learning styles of each student to ensure that each of them had an equal opportunity for success
  • Developed strong relationships with students and parents by maintaining open lines of communication and fostering a supportive learning environment.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

Sales Associate

FoodPanda
01.2022 - 04.2022
  • Organised racks and shelves to maintain store.
  • Packed items to be sent out to customers.
  • Managed stocks and ordering of items for the store.
  • Managed the invoices to be sent to supervisor.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Diploma in Social Work - Social Work

Nanyang Polytechnic
Ang Mo Kio
05-2025

Skills

  • Teamwork and collaboration
  • Multitasking and organisation
  • Active listening
  • Critical thinking
  • Empathy and attending skills
  • Crisis Management
  • Communication and presentation skills
  • Problem-solving
  • Attention to detail
  • Professionalism and etiquette
  • Basic Counselling

Hobbies

Learning languages (Persian, French, and Japanese) — Out of interest in the culture and beauty of the language.

Reading books of different genres (classic/Japanese literature, historical fiction, philosophy) — To gain new perspectives and encourage deeper levels of thinking. 

Crocheting — Enjoy creating handmade crafts, from small accessories to larger projects, as a form of relaxation and creativity.

Cooking/Baking — Love experimenting with new recipes and exploring different cuisines, finding joy in sharing homemade meals with family and friends.

Sports — Enjoy engaging in physical activities such as netball and volleyball, appreciating the discipline, teamwork, and energy that sports bring.

Timeline

Youth Work Intern

Singapore Children's Society @ RoundBox
09.2024 - 12.2024

Social Work Intern

PPIS FSC (East)
01.2024 - 03.2024

Programme Associate

Allkin Singapore
09.2023 - Current

Private Tuition Teacher

Self-Employed
02.2022 - 12.2023

Sales Associate

FoodPanda
01.2022 - 04.2022

Diploma in Social Work - Social Work

Nanyang Polytechnic

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Sharifah Firdhah Al-Attas