Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Assistant Manager, Grab Financial Audit
Grab Taxi Holdings Sdn Bhd
03.2020 - Current
Financial Audit Execution: Executed financial audits across multiple departments, entities and regions of Grab, including finance, operations, and customer support, ensuring compliance with company policies, regulatory standards, and financial reporting requirements.
Internal Control Assessment: Evaluated the effectiveness of internal controls over various products of GrabFin, identifying areas for improvement, recommending corrective actions, and ensuring that the processes align with industry standards and best practices.
Risk Identification and Mitigation: Proactively identified risks and weaknesses in internal processes, recommending risk mitigation strategies that enhanced overall stability, compliance, and operational efficiency.
Audit Plan Development: Collaborated with the Internal Audit Manager to design and implement audit plans based on risk assessments, business processes, and regulatory requirements, ensuring thorough reviews and effective allocation of audit resources.
Cross-Department Collaboration: Worked closely with cross-functional teams (including legal, compliance, operations, and senior management) to gather data, share insights, and align audit findings with the company’s business objectives and strategies.
Audit Reporting: Compiled audit findings in detailed, clear, and actionable reports for senior management and key stakeholders, highlighting financial discrepancies, risks, and recommended corrective actions to improve processes.
Follow-up Audits: Conducted follow-up audits to ensure that corrective actions and recommendations from previous audits were implemented effectively, tracking progress and reporting on any unresolved issues.
Audit Program Preparation: Developed and refined audit programs, checklists, and methodologies to streamline the auditing process, ensuring thorough coverage and high-quality results.
Internal Stakeholder Management: Managed relationships with key internal stakeholders, including department heads, finance teams, and compliance officers, to ensure alignment on audit objectives, timelines, and resource allocation.
Process Improvement Recommendations: Identified and implemented process improvements i.e: operational efficiency.
Monitored Regulatory Changes: Stayed up to date with evolving regulations in all active regions and advised internal stakeholders on necessary adjustments to financial and operational practices to remain compliant.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with colleagues, fostering a positive work environment.
Promoted teamwork within the workplace by encouraging collaboration among team members on various project tasks.
Assistant Manager, Corporate Assurance
DataPrep Holdings Sdn Bhd
12.2018 - 02.2020
Execute the audit plan as outlined by the Internal Audit Manager, ensuring alignment with organizational objectives and compliance requirements.
Strategically schedule audits and projects, allocate resources efficiently, and continually assess and improve audit processes and procedures.
Provide functional advice and mentorship to Internal Audit staff, offering training and guidance to less experienced or new team members.
Identify and implement process improvements to enhance operational efficiency and audit quality.
Analyze data-related issues, recommend solutions, and perform data mining and extraction to meet the needs of the Audit Committee and senior management.
Attend meetings with auditees to deepen understanding of business processes and operational controls.
Research and evaluate the effectiveness of risk management processes, documenting findings using tools like Microsoft Word and Excel.
Offer ad hoc advice and training to managers and staff at all levels, including leading sessions on preparing Standard Operating Procedures (SOPs).
Prepare and distribute reports highlighting key issues, ensuring relevant stakeholders are informed of findings and recommendations.
Assess business compliance with regulatory standards and internal policies, communicating any compliance gaps to management for resolution.
Attend and prepare materials for quarterly Audit Committee meetings, presenting clear and actionable insights.
Develop and implement detailed audit programs to guide audit activities and ensure thorough review.
Define audit scopes and lead field audits, collecting and analyzing data to form the basis of audit conclusions.
Review and assess accounting documentation, previous audit reports, data sets, and flowcharts to identify potential risks or control weaknesses.
Conduct follow-up audits to track the implementation and effectiveness of previous recommendations.
Lead special and investigative audits as required, providing thorough analysis and reporting.
Produce high-quality written reports detailing audit findings, ensuring team members also meet reporting standards.
Provide training, coaching, and development support to team members, fostering a collaborative and high-performance environment.
Assist the Internal Audit Manager in handling day-to-day team operations and providing feedback for continuous improvement.
Perform additional tasks and responsibilities as delegated by the Manager/Senior Manager to support departmental objectives.
Senior Internal Auditor
Human Resource Development Fund (HRDF)
06.2016 - 12.2018
Participate in meetings with auditees to gain a thorough understanding of business processes and internal controls.
Travel to various branches to engage with relevant personnel and collect necessary documents and information.
Research and assess the effectiveness of risk management practices, documenting findings using tools such as Microsoft Word and Excel.
Provide ad hoc advice and guidance to staff and management, including delivering training sessions and assisting with the preparation of Standard Operating Procedures (SOPs).
Support management in evaluating and responding to new business opportunities with practical risk and control advice.
Collaborate with relevant staff to agree on actionable recommendations aimed at enhancing operational efficiency.
Prepare clear and concise audit reports to highlight findings and disseminate them to appropriate stakeholders.
Evaluate compliance with laws, regulations, and internal policies, informing management of any significant concerns.
Maintain strong relationships with various stakeholders, managing expectations through consistent and transparent communication.
Prepare and present materials for quarterly Audit Committee meetings.
Develop comprehensive audit programmes tailored to each audit engagement.
Conduct audits on government-funded projects to ensure compliance and accountability.
Define audit scopes, execute fieldwork, and gather evidence to support audit conclusions.
Review and analyze financial documents, historical reports, and process flowcharts to identify potential risks and control weaknesses.
Perform follow-up audits to monitor the implementation of prior recommendations.
Lead or support special audits and investigative reviews as required.
Assist with other duties as delegated by the Audit Manager to support departmental objectives..
Improved internal control processes by conducting thorough audits and identifying areas for improvement.
Enhanced operational efficiency through the development and implementation of risk-based audit plans.
Developed strong working relationships with key stakeholders to facilitate open communication during the audit process.
Presented clear, concise audit findings to senior management, offering actionable recommendations for improvements.
Systems & Internal Audit
Warisan Tan Chong Berhad
08.2015 - 02.2016
Perform stock counts across all subsidiaries to ensure inventory accuracy and integrity.
Conduct audits related to leasing, car rental, and chauffeur services to assess compliance and operational effectiveness.
Review and monitor follow-up reports to track the implementation of audit recommendations.
Observe and assess the functionality of the car rental dashboard system for performance and data reliability.
Prepare materials and reports for Audit Committee meetings, ensuring clarity and completeness of audit findings..
Assisted with day-to-day operations, working efficiently and productively with all team members.
Junior Internal Auditor
The Pacific Insurance Berhad
06.2012 - 06.2015
Participate in meetings with auditees to gain a comprehensive understanding of business operations and processes.
Review and analyze accounting records, historical reports, data sets, and process flowcharts to support audit activities.
Travel to various branch locations to engage with key personnel and gather necessary documentation and insights.
Identify control gaps and provide recommendations to mitigate risks and enhance cost efficiency.
Perform audits across multiple departments, including Credit Control, Underwriting, and Claims.
Document workflows and compile detailed audit findings in a structured memorandum.
Ensure full compliance with regulatory requirements set by Bank Negara Malaysia.
Fostered a culture of integrity by consistently demonstrating the importance of ethical behavior and adherence to company policies.
Conducted follow-up audits to verify that previously identified deficiencies had been properly addressed, promoting lasting improvements in control environments across departments.
Supported senior auditors in planning, executing, and completing complex audit engagements for various departments.
Collaborated with cross-functional teams to assess business risks and develop appropriate mitigation strategies.
Contributed to the continuous improvement of auditing practices through regular feedback sessions with team members.
Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.
Audit Trainee
Yeap Cheng Chuan & Co
10.2011 - 03.2012
Collaborated with audit team members to complete assignments on time and within budget constraints.
Supported senior auditors in planning engagement strategies based on clients'' risk profiles and business objectives.
Leveraged technology tools such as Excel spreadsheets, data analysis software, and audit-specific applications to enhance audit effectiveness.
Reviewed client documentation, including invoices, bank statements, and contracts, to verify accuracy and identify discrepancies.
Demonstrated adaptability by quickly learning new industries'' specific requirements during diverse client engagements across various sectors.
Gained valuable experience in various industries by working on diverse client engagements.
Customer Experience Specialist (Differentiated Service Module) at Grab Taxi Sdn BhdCustomer Experience Specialist (Differentiated Service Module) at Grab Taxi Sdn Bhd
Assistant Manager, Marketing Brand & Communication at Altel Communications Sdn Bhd, a member of Altel Holdings Sdn BhdAssistant Manager, Marketing Brand & Communication at Altel Communications Sdn Bhd, a member of Altel Holdings Sdn Bhd