Sha Rameez Ulla

• Company Overview: Automobile Company.

Operations & Workflow Management :

• Supervise daily workshop operations, coordinating mechanics and technicians to ensure timely completion of vehicle repairs and services.
• Plan and prioritize repair and maintenance schedules based on operational urgency and customer commitments.
• Oversee adherence to company policies and safety protocols within the workshop environment.
• Participate in and supervise complex mechanical repairs, ensuring quality workmanship and procedural compliance.

Inventory & Parts Management :

• Manage and monitor inventory of vehicle parts, tools, and equipment to ensure availability and cost-effectiveness.
• Implement effective stock control systems, including accurate storage, labeling, and routine audits.
• Maintain up-to-date records of part usage, inventory levels, purchases, and sales through manual logs and digital systems.
• Process customer and internal parts orders accurately and ensure timely delivery and dispatch.
• Coordinate with suppliers to track deliveries, resolve discrepancies, and negotiate competitive pricing.

Customer & Vendor Relations :

• Assist customers in identifying the correct vehicle parts, offering expert guidance on alternatives and compatibility.
• Handle customer inquiries and complaints professionally, ensuring satisfaction and repeat business.
• Build and maintain strong vendor relationships to secure timely procurement and favorable terms for parts and services.
• Team Leadership & Technical Support
• Lead and mentor workshop staff, providing training, feedback, and performance evaluations.
• Support technicians with technical advice on complex issues and ensure standard repair procedures are followed.
• Enforce health and safety guidelines to maintain a secure and compliant work environment.

Reporting & Cost Management :

• Prepare and present periodic reports on inventory status, parts usage, operational efficiency, and cost analysis.
• Monitor workshop expenses related to repairs and parts, ensuring alignment with budgetary targets.
• Identify opportunities to reduce costs without compromising service quality or operational efficiency.

Client & Communication Support :

• Provided timely information and support to prospective and existing clients.
• Maintained accurate and organized client records and documentation.
• Handled client-specific purchase and sales data relevant to audits and financial reviews.
• Coordinated with suppliers for procurement and stock-related requirements.

Accounting & Financial Management :

• Maintained daily statements of accounts and carried out bank reconciliations.
• Accurately recorded financial transactions and updated books of accounts.
• Managed accounts payable and receivable, ensuring timely entries and reconciliations.
• Maintained ledgers including general ledger, cash book, accounts payable/receivable, and purchase records.
• Identified and rectified accounting discrepancies to ensure clean financial closures.
• Prepared daily and monthly financial reports for internal and client reporting.
• Assisted in the preparation of balance sheets and audit reports for financial year-end.
• Handled insurance claim documentation and compiled departmental income and expenditure statements.

Administrative & Reporting :

• Prepared and maintained financial worksheets, reports, and audit documentation.
• Created standard reports and presentations to support management decision-making.
• Managed petty cash, billing operations, and performed general typing and office support tasks.

Inventory & Procurement :

• Monitored inventory usage and maintained adequate stock levels.
• Managed procurement activities, ensuring cost efficiency and budget compliance.
• Maintained purchase records and coordinated with suppliers for timely delivery and issue resolution.