Shaqinah Binte Ismail

To provide excellent service to passengers while ensuring their comfort and safety. Oversees the diverse needs and interests of passengers. Prepares and serves in-flight meals, as well as executes safety and security procedures during emergencies. Manages in-flight sales activities and maintains cabin cleanliness according to airline standards.

Works well in a team and is comfortable working in an enclosed environment for long period of time. Fulfils the minimum height requirements which allows to reach overhead compartments and carry out safety and emergency procedures on board confidently. Are able to work irregular hours and is on standby to report for immediate duties. Upholds high standards of personal grooming. Displays excellent communication and social skills to work in a multicultural setting.

• Played an integral role in perfecting brand image through adherence to uniform guidelines and professional demeanor at all times while interacting with passengers.
• Reduced customer complaints by effectively resolving conflicts and escalating issues when necessary.
• Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
• Increased revenue from in-flight sales by effectively promoting products and services available to passengers.
• Assisted passengers with special needs, providing personalized care and support throughout the journey.

• Coordinated efforts between teams to achieve project objectives within tight deadlines.
• Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
• Generated reports detailing findings and recommendations.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Increased overall productivity by implementing efficient workflow processes that reduced redundancies within the organization.
• Gathered, organized and input information into digital database.

Scheduled appointments for registered patients.

Facilitated doctor-patient interactions in clinical settings.

Generated essential documentation for medical practitioners.

Supported medical staff in enhancing care delivery.

Maintained awareness of patient health concerns and acted promptly.