ShanYou Zhao

Job Duties:

1. Main in charge of Amazon and Official Website platform for brand Roborock Singapore

1. Amazon storefront, ensuring optimal product listings, pricing strategies, and inventory control.

2. Focusing on user experience, SEO optimization, and content updates.

3. Implemented marketing strategies across both platforms

4. Analyzed performance metrics to identify trends and opportunities for improvement in online sales and customer engagement.

Job Duties:

1. Data analysis for good products for Qoo10 Japan

2. Platform backend tutorial to our new staffs

3. Uploading product listing online

4. Supervised operations staff and kept employees compliant with company policies and procedures.

Job Duties:

1. Reply customer messages

2. Deal with after-sales issues (including product exchange or refund)

3. Attend to store customers

4. Uploading product listing online for Shopee and Lazada

5. Apply for promotion or discount