SHANTNY SANDIMALAI

Experienced Credit Control Officer with a proven track record in managing and improving accounts receivable performance. Adept at implementing effective credit policies, monitoring aging reports, and following up diligently on outstanding payments. Skilled in building professional rapport with clients while ensuring timely collections and minimizing bad debts.

Successfully reduced the company’s overdue accounts (more than 365 days) from RM 1.5 million to RM 300,000, achieving an 80% reduction through consistent follow-ups, negotiation, and structured payment arrangements. Strong in coordinating with sales and finance teams to resolve disputes and streamline invoicing processes. Proficient in preparing credit analysis reports, reconciling customer statements, and supporting audit requirements.

Committed to maintaining cash flow health, improving DSO (Days Sales Outstanding), and supporting overall financial stability of the organization.

Detail-oriented and efficient Billing Executive with strong expertise in handling high-volume invoicing and ensuring billing accuracy in line with customer requirements. Demonstrated ability to manage and process over 500 invoices monthly for 100+ customers, amounting to more than RM 2 million, while strictly adhering to client specifications and deadlines.

Proven track record in maintaining timely and accurate billing cycles, which contributed significantly to the company’s smooth financial operations and positive cash flow. Skilled in coordinating with sales, finance, and operations teams to verify billing details, resolve discrepancies promptly, and ensure complete and correct documentation before submission.

Highly proficient in billing software and ERP systems, with a commitment to compliance, accuracy, and efficiency. Recognized for excellent organizational skills, attention to detail, and the ability to perform under pressure to meet tight deadlines. Continuously supported audit processes by ensuring proper record-keeping and adherence to company billing policies.

Proactive and meticulous Account Executive with hands-on experience in managing full-spectrum Accounts Payable (AP) and Accounts Receivable (AR) functions. Successfully handled financial transactions and account reconciliation for over 200 residential units and 50+ business units, ensuring timely billing, collection, and vendor payments.

Implemented effective accounting systems and streamlined documentation processes, significantly enhancing the efficiency and accuracy of business transactions. This initiative not only ensured smoother audit readiness but also contributed to cost reduction and improved budget control for the company. Adept at preparing monthly financial reports, maintaining general ledgers, and liaising with auditors and external stakeholders to support financial transparency and compliance.

Strong analytical skills combined with attention to detail have enabled effective cash flow management and financial planning. Known for maintaining clear financial records, improving reporting timelines, and supporting management in achieving strategic financial goals.

Worked part-time supporting the HR Manager in end-to-end hiring processes via MyFuture Jobs, LinkedIn, Hiredly, and JobStreet. Managed staff affairs including attendance, leave, benefits, and promotions. Prepared payroll using Bossnet and assisted in salary and benefits processing. Handled office and outlet administration, acted as Safety Supervisor, and organized meetings and events. Generated sales plan summaries, prepared payment vouchers, and keyed in invoices. Performed clerical tasks such as document preparation, answering calls, issuing announcements, quotations, and applying/renewing licenses, contributing to smooth daily operations.

Handled full set of accounts including AP and AR, monthly closing, financial and management reporting, GST filing, and bank reconciliation. Prepared payment vouchers, processed vendor payments, staff claims, and petty cash. Coordinated with business units to ensure smooth daily accounting operations. Assisted in year-end audit and prepared audit/tax schedules. Managed HR functions such as attendance, leave, benefits, payroll (Kakitangan.com), and salary uploads/payments. Oversaw office and outlet administration, handled clerical tasks, license applications/renewals, and ensured accurate documentation. Delivered reliable support across accounting, HR, and administrative functions, contributing to operational efficiency.