Summary
Work History
Education
Skills
Languages
Timeline
Generic

SHANNON SHIN YAN KOK

Summary

Driven Marketing Assistant with a proven track record at DR. KYO CLINIC, enhancing brand awareness through targeted campaigns and adept social media strategies. Excelled in relationship building and time management, significantly contributing to the smooth operation and patient engagement. Demonstrated leadership and creativity, ensuring patient confidentiality and optimizing marketing databases.

Work History

Marketing Assistant

DR. KYO CLINIC
01.2024 - 07.2024


  • Input new data for patient, updated old records and cross-checked information to keep marketing database up-to-date.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
  • Involves in administration task to support the smooth operation of the center facility.
  • Patient care duties, managing patient appointment and schedules. Handling phone calls, emails and patient inquiries.
  • Processing billings, insurance claims and payments.
  • Preparing and organizing medical documentation for doctors, assisting doctors with basic medical procedures such as taking temperature, monitoring blood pressure, drawing blood, sterilized equipment and administering injections.
  • Ensuring patient confidentiality and privacy, by adhering to healthcare laws impose by KKM and regulations.

Education

High School Diploma -

TMC AESTHETIC COLLEGE
10.2023

High School Diploma -

TMC AESTHETIC COLLEGE
10.2023

Skills

Relationship Building

Customer Engagement

Time Management

Team Work

Creativity

Leadership

Negotiation

Adaptability

Languages

English
Intermediate (B1)
Chinese (Mandarin)
Advanced (C1)
Malay
Intermediate (B1)
Chinese (Cantonese)
Intermediate (B1)

Timeline

Marketing Assistant

DR. KYO CLINIC
01.2024 - 07.2024

High School Diploma -

TMC AESTHETIC COLLEGE

High School Diploma -

TMC AESTHETIC COLLEGE
SHANNON SHIN YAN KOK